Can't install dell network printer!! help

[gredodenda]

ok, here is the problem. We have dell multifunction laser 1600n network printer that is connected to the switch and the switch is connected to the router.

I know the ip address of the router and ip address of the network printer, but when I try to install the printer as a network setup in win XP using Dell setup software, it's not found!!. I try to setup dell tcp/ip utility by manually putting numbers for it, but no success. I tried router ip address and printer ip address. both didn't work to find the printer. What am I doing wrong???

Am I suppose to use router address to have access to the printer? or use printer ip address even though printer is connected to the router? if I use printer ip address, can it go through the router?

Maybe I shpuld enter router ip address and then maybe there is a software for the router that have a place to put network printer ip address...just not sure...


I'm very confused....

anyone with network printer experience, please help, thanks

gredodenda

 

[gredodenda]

Looks like I asked the question in a complicated matter...

Simply put, how can I make network printer work??? found on network...

 

[Allanv]

can you ping the printer?

goto add printer / local printer untick automatically detect.

tick create a new port / select standard tcp/ip port / type its the ip address of the printer and then give the port a name.

when it askes for a driver show it to the cd.

that should be all

Regards

Allanv

PS: if you cant ping it you need to check the printers network settings

 

[gredodenda]

thanks you so much Allanv, your suggestion work perfect, I did not think about printer network setting...

thank you.....


gredodenda