Cant get wireless working on friends laptop

MikeMike

Lifer
Feb 6, 2000
45,885
66
91
she had a lot of problems and so i formattted and resinstalled everything on her computer. well the only thing i cannot get to work is her wireless. its a newer centrino book, but ive checked bios, wireless is turned on there. ive installed and tried each possible driver dell has, and nothing seems to want to allow it to work. is there something i am doing wrong? what else should i try? and yes i know the wireless is from dell.

MIKE
 

Vegito

Diamond Member
Oct 16, 1999
8,329
0
0
open the bottom, check if its a intel card or broadcom card..

actually there is also a wifi label on it
 

MikeMike

Lifer
Feb 6, 2000
45,885
66
91
bah. i dont know if she would be comfy with me opening the bottom.

ive tried to install both drivers, when i tried for the intel it said it was not detected. however the other driver installed.

MIKE
 

OverVolt

Lifer
Aug 31, 2002
14,278
89
91
Try moving around the house and changing the channel on the router. I had a hard time setting up my wireless too, then all of a sudden one day it started working :) After i fooled with 900settings
 

chess9

Elite member
Apr 15, 2000
7,748
0
0
Change the channel in the driver properties. Hit or miss. Truly stupid technology in my view if it can't find the right channel. :),

-Robert
 

RearAdmiral

Platinum Member
Jun 24, 2004
2,280
135
106
It might be the SSID, ive had a lot of pain with those in the past. Its usually whatever the brand of router is in all caps(LINKSYS,NETGEAR,etc) in case you dont know it specifically.
 

tyanni

Senior member
Sep 11, 2001
608
0
76
On my 8600, the installer for the wireless card wouldn't detect the card. I had to run it so it extracted the drivers themselves to a folder (something in C:\dell\drivers) and then run add new hardware wizard and point it to the drivers. Worked fine after that.

Tim
 

LanFear

Senior member
Aug 17, 2004
451
0
0
Have you tried going to dell.com and enter the service tag # and find your system, it should tell you exactly which card it is. Does she still have her invoice?