Can't get Samsung TV Apps Sound on Speakers Through Receiver

[TRNY]

Hi Everyone,

I own a 2014 Samsung UN55HU8550 4K UHD TV and have tried just about every way possible to get sound from my speakers from apps like Netflix, Amazon, Pandora etc. with no success.

I am running it through a 2016 Yamaha Aventage RX-A860 and have tried the ARC connection as well and nothing. I also tried pressing the TV button on the receiver and even went as far as trying AV cables and playing it through Audio 1/2/3 etc.

I did find a receiver out setting on the Samsung TV in Sound but have tried everything to figure out a way to activate it with no success. Any suggestions or ideas would be greatly appreciated. Thanks for your time and consideration! =)

 

[Ketchup]

See if the solution in this thread helps:

http://www.avsforum.com/forum/#/topics/1667161?page=1

 

[TRNY]

Hi Ketchup,

Thanks so much for taking the time to reply! I tried your link but it didn't take me to a specific page for my problem. I tried doing a search but had no luck. Any other ideas would be really appreciated. Have a great day! =)

 

[mdram]

make sure hdmi control is turned on if your trying to use arc

or maybe an optical/digital audio connection?

and of course make sure the avr is set to the correct imput

 

[TRNY]

Thanks so much for your suggestion mdram! I really appreciate it and will let you know how it goes.
Have a great day! =)