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Cant get new build to work

malsup

Junior Member
Hey everyone,

I?m having some serious trouble putting a new machine together for my parents. I?m hoping you guys will have some insight.

Ok, heres the story. The computer is able to boot from the WinXP (I?ve also tried Win2k) CD but it hangs during install every time. It always hangs before the part where you?d format the hard disk. What happens is that the computer boots up and gets to the part where you have to choose ?Enter? to install windows in this computer. Then normally it would go right away to a screen that allows you to set up partitions and format. However, it never reaches that part. When you hit enter it just hangs forever.

Earlier it wasn?t always stopping at that point. It would hang at seemingly random points (it never has got past that part though). This lead me to think that perhaps the heatsink wasn?t seated properly and therefore the proc was overheating. I reseated the heatsink and now it always gets to the part I mentioned above. However, there is now a definite error message. The installer says that windows cant find a hard disk to install to. This message has only started showing up since I reseated the heatsink.

I?ve tried several hard disks with different but very similar results with all of them. One in particular had some interesting results. The disk is kind of loud so I can really hear the spinning behavior. When you hit enter at the screen mentioned above and while you?re waiting for the format screen the disk sounds like it is trying to spin up but cant quite reach full speed. It does this a couple times and then just spins down completely and the install hangs. With this particular disk there is no error message, the install just stays on that screen till I reboot. The error screen I mentioned above happens on a couple other hard disks but not this one.

The weird spinning behavior of this hard disk (and I think others were doing the same thing although they were harder to hear) make me think that perhaps the power supply is having problems. Maybe the disk isn?t getting enough power. All that is hooked up to the power supply is the mobo, cdrom, and hard disk so I?d think there would be plenty of power to go around. Also, I?ve never had a bad power supply before so I have no idea if the behavior being exhibited could be caused by a bad power supply.

I?ve also tried 3 different optical drives, all 3 of which were known to be working.

So, what do you guys think it could be? I don?t think ram because the problems seem to consistent to be ram related (ie. Always stopping in the same rough spot during install). So I guess it could only be the power supply, mobo, or proc. I?ve never had a bad power supply or proc so I don?t know if their behavior is similar to my problem, I have had a couple bad mobos before but never with this kind of behavior, they were either DOA or had bad pci busses.

This has been a very frustrating problem and any ideas you may have would be tremendously helpful.

Thanks,
Marshall


Ooops, forgot to mention. A friend of mine who really knows their stuff suggested for me to try flashing the BIOS so I'll be trying that tonight.
 
You sure the hard disk isn't bad? Based on what you've said, that would be the first thing I would suspect. (Noisy drive, install hangs when looking for disks)
 
dont panic, i just did a build and was experiencing very similar problems as you are.

it soulds alot like the boot disk order is not in the correct order. you HAVE to make sure that In the BIOS the hard drive is set to the FIRST place, then CD drive, then floppy.

that should fix your problem.
 
The hard disk was working when I took it out of a different computer for this project, but even if it has stopped working, I tried 3 different hard disks (2 of which were new) while trying to diagnose and fix this problem over the weekend.

I only put in the loud disk towards the end of last nigth because I knew I'd be able to hear the spinning behavior.

Alas, it didn't help.

Here is a bit more info.

I'm using one stick of 512 PC400 Corsair Ram.
A PIV 2.4 GHz at 533 Bus
and an ASUS P4P800SE motherboard.

The disks I tried were a new Seagate 7200 40GB
A new 80GB WD
and a used (and loud) 40GB WD
 
You give me hope 🙂

I had the CD first in the boot order not the hard disk. Will the computer boot from the CD (for install) if the hard disk is set first in the boot order? I'll try that for sure when I get home from work tonight

-Marshall
 
Welcome to the Forums 🙂 To start with, if a WD drive has its own IDE cable, it should be jumpered for Single Drive, and not Master or Slave. Also, what brand & model is your power supply, what BIOS revision does your P4P800SE have, is the 2.4GHz CPU a Prescott core, and what Service Pack level is your WinXP?
 
well, when you first install winxp the defaults on ur mobo are prolly CDrom first, and then after you do all that shiznat and it says it has to restart and setup will continue upon restart (hopefully you got to that point) before it starts to load up quicky get into your bios and set the hard drive as first.
that was my problem, and it really sounds like thats what ur deaaling with too.

i also thought my hdd was busted.

 
mechBgon, Thanks for the welcome 🙂 I tried the WD in both cases, on its own IDE chain and on the same with the CD Rom, same results with both. As for your other questions, I wont be able to answer them till I get home from work because I dont know, except that I tried a WinXp with no service pack.

dbuttcheek69, I cant even get the part where the hard disk is formatted before installation let alone the part where all the files are on disk and the comp has to be rebooted and boot from hard disk to continue 🙁

-Marshall
 
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