Can't get native resolution on LCD when splitter connected.

liquidsense

Member
Aug 23, 2006
104
0
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Trying to troubleshoot grandma's computer in California from my location in Chicago. About to kill myself. Please help.

Graphics card on computer is an integrated Intel G33/G31 Express Chipset Family adapter. Only one VGA output. I purchased a powered VGA splitter so that she can connect it to her LCD monitor and Plasma TV. Apparently, reviewers have noted that you can support two different resolutions with this splitter.

The LCD monitor's native resolution is 1680 x 1050. HDTV is 1280 x 768.

My grandma explained that the resolution was messed up (I later learned that it was set to 800 x 600). I asked her to set the resolution to 1680 x 1050, but when she does, she gets the message that "the current input timing is not supported by the monitor display. Please set the display resolution to 1680 x 1050." But I just did!! I checked the refresh rate -- it was set to 60hz. None of the other 1.6 ratio resolutions (i.e., 1680/1050) would even show up on the available list of resolutions.

I had her plug the LCD monitor directly into the computer (sans splitter). No error message. The resolution stuck right away.

So, how do I use this splitter and still get 1680 x 1050 on her LCD? There must be a way to just force a resolution, no?

I could easily purchase a dual-dvi graphics card, but that will be extremely difficult to setup from such a distance.
 

cusideabelincoln

Diamond Member
Aug 3, 2008
3,275
46
91
Maybe a switch (KVM) would work better than a splitter. I don't think she would be able to use both the monitor and HDTV at the same time at different resolutions, so I'm thinking this might be the problem with the splitter.