Question Can't create restore point. Shadow copy fails.

[kirkdickinson]

I have the most current version of Windows 10. It is not an old computer. Ryzen 5 Asus 570 Mobo. 16G Ram.
When try to create a restore point, it churns for about to hours and kicks an error message:

The restore point could not be created for the following reasons. The shadow copy provided had an error. Check the system and application event logs for more information. (0x80042306)

In the events viewer it shows.
The shadow copy of volume C: being created failed to install.

I have 40% free of a 512GB boot drive.
I have run the Windows image SRC and DSIM repair steps shown here:

How to Repair Windows 10 Using Command Prompt [SFC and DISM Commands]

Do you know how to repair Windows 10 using Command Prompt? You can use two useful Windows repair commands - SFC and DISM. Ask for manual repair services if you cannot repair Windows 10 using Command Prompt.

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How to Repair Windows 10 Using Command Prompt [SFC and DISM Commands]

Do you know how to repair Windows 10 using Command Prompt? You can use two useful Windows repair commands - SFC and DISM. Ask for manual repair services if you cannot repair Windows 10 using Command Prompt.

www.easeus.com

I ran a complete antivirus scan both with Bitdefender and Malware bytes.

The Volume Shadow copy service is set to automatic not manual.

Not sure what to try now????

 

[RLGL]

Have you tried making a drive image using back_up and restore located in control panel?

 

[kirkdickinson]

Have you tried making a drive image using back_up and restore located in control panel?

I will try this. We'll see. I have tried to image the drive with Macrium Reflect, but it fails because it can't create a shadow copy.

 

[Steltek]

You might go into services.msc and manually turn the Shadow Copy service off, then go back in and manually start it back up again. Do the same for the Windows Backup Service. After you have done this, try to create a restore point and see if it works.

If this doesn't work, I would suspect you could have some file system corruption. Try to run a CHKDSK scan to see if if it finds anything. I wouldn't use the /F option just yet unless you have backed up your important files as it might render Windows un-bootable.

Worst comes to worst, manually back up your important files and then do a Win 10 repair install (i.e. run Windows setup within Windows itself. Make sure the ISO you use is the same version of Windows you have currently installed or newer). Hopefully, this will repair whatever is corrupted and get everything working again.

I had this exact thing happen on my prior Win7 install. I spent days trying to fix it unsuccessfully (one day of which resulted from trying to recover from running CHKDSK /F on it). The only thing that eventually worked in the end was running a Win7 repair install.

 

[kirkdickinson]

Have you tried making a drive image using back_up and restore located in control panel?

Yeah, that failed too.

 

[RLGL]

You might go into services.msc and manually turn the Shadow Copy service off, then go back in and manually start it back up again. Do the same for the Windows Backup Service. After you have done this, try to create a restore point and see if it works.

As he said, if that fails save all important data to another safe storage location and either do a repair or use diskpart to clean the drive and start fresh. I do not trust Windows repair tool.

 

[tcsenter]

Try purging all shadow copies and system restore points. I think this is accomplished by just turn off System Restore, then restart, turn System Restore back on, then restart again. Also disable or pause real time protection of the antivirus/antimalware apps while trying again.

 

[kirkdickinson]

Try purging all shadow copies and system restore points. I think this is accomplished by just turn off System Restore, then restart, turn System Restore back on, then restart again. Also disable or pause real time protection of the antivirus/antimalware apps while trying again.

There are no shadow copies or system restore points.

 

[tcsenter]

Did you try SFC /scannow ? I was just setting up a Win10 system (rebuild) and like to check integrity of the component store/repository, protected system files, WMI check, and all that. DISM /checkhealth and /scanhealth both found no problems. But SFC (ran last) did find corruption and repaired it. I thought DISM /scanhealth basically included all the functions of SFC but I guess not.