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Can't boot with Promise U66 card and 20 GB WD hdd...help!

A

axelfox

Diamond Member
I just reformatted my HDD, and now whenever I reboot/boot up, the computer won't boot from the U66 card in which my C: drive is located, or will take a VERY long time detecting the card and verifying the DMI pool.

When it doesn't detect it, the computer will say: "Boot Disk Failure" .

About 1 out of every 3 three tries I am able to get it boot into the desktop, but I am pulling out my hair here.

thanks
Dan
 

Have you gone to the Promise website to check their U66 troubleshooting section? Here's the link:

http://support.promise.com/PCSFAQS/LISTPCS.asp?product=ultra66

The 5th thread from the top sounds like what you are experiencing. Suggestion is to boot from a floppy to see if you can access the HDD that way. If so, there is a problem with the HDD being detected in BIOS. They suggest booting up from a floppy and typing "fdisk /mbr" and then "sys c:" at the command prompt to solve the problem. They also say that if that doesn't help, you need to re-format your HDD while it is connected to the Promise card.

You might also want to check if your HDD is in good working order. Download Data Lifeguard diagnostics from the WD site and run a test on your HDD.
 

Just an addendum...

Was looking through those U66 troubleshooting questions and there's another one that might apply to you as well (since you're using a WD HDD). In the 2nd thread from the top, it mentions that the Promise U66 card may have issues with certain WD HDDs.

Here is the info:
The only reason that the Ultra66 BIOS will not install is if it doesn't detect a HDD. If you don't have a HDD connected to our card, connect one. If you do, check the HDD jumper settings and cabling. If your HDD is from WD, and it's the only device on the cable, remove ALL the jumpers from the HDD. If the problem still exists, contact tech support with the following information. What are the HDDs that you're using with the Ultra66? What is the jumper setting on each HDD? What is the version of the BIOS on the Ultra66? Make sure the HDDs on the Ultra66 are defined as "None" or "Not Installed" in the CMOS. Are the cables that you're using with the Ultra66 18" or less? Try switching the PCI slot that the Ultra66 is in. Try resetting the configuration data in the CMOS. This is usually an option in the PnP section of the CMOS. The only available settings for this option will be "Enabled" and "Disabled". Set it to "Enabled", save and exit, and reboot.
 
I got it to work by removing the jumpers. Its odd, because I had the same settings before I reformatted, and it worked before (Jumpers were on Master).

ALthough it works, it takes forever to detect and boot up. WHen it was working fine, it detected the WD as D0, not D1, and it does now. ANy idea how to bring it up to D0?

Thanks for your help guys.

 

D0 = primary master on the U66 channel

Check to see that you have the black connector plugged into the HDD. Black is for master and gray is for slave. (D1 = primary slave)
 

I think someone else here was having trouble getting their CD-ROM to show up and in their U66/U100 device listing, the HDD showed up as D1, so the way you have it set up might be fine. They had a listing of D0 through D4.

On my Asus A7v at home, my U100 device listing only has D0 through D3, with D0 being primary master. My HDDs show up on D0 and D2 (primary and secondary master).
 
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