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can't access sub-directries on new host

BigToque

Lifer
Oct 10, 1999
11,700
0
76
I've got a new account with Telnap and I've got a small problem that I can't ask for help directly cause DeviousTrap is asleep atm :)

Anyway, everytime I try to access one of my subdirectories (from a browser - I can access fine from FTP and within cPanel), I get a 403 error saying I don't have permission to access /[insert sub-dir].

I'm wondering if this is something I'm supposed to setup or if this is something Telnap needs to fix (apparently I'm the first account on a new server they have just got so I'm sure there are a few things to get up and running).

(btw, my domain has now propigated)