Can't access sharepoint site - outside firewall.

[multiband8303]

Everyone can access it inside - however - when I try to go to.....

https://216.114.213.179/ACSTravelPoint/default.aspx

Its not allowing it - could this be an ACL issue through the firewall?

 

[Diaonic]

For the link you provided to work, you need to have port 443 and maybe 80? i'm not 100% sure, forwarded to your internal webserver hosting sharepoint.

What kind of router do you have?

 

[WobbleWobble]

Can you map out your network layout?

Do you guys have a normal router/firewall configuration or are you guys using a reverse-proxy like ISA?

 

[JDMnAR1]

It doesn't appear that traffic is ever getting to Sharepoint - no challenge for credentials (assuming you don't have anonymous access enabled of course). That would make me think either you aren't allowing port 443 traffic (assuming default ports) through the firewall to your IIS server, or your IIS site/server isn't correctly configured. Have you tried not forcing SSL to see if standard http traffic will pass through to the site correctly?

 

[RebateMonger]

It's not an ACL problem. The Server at 216.114.213.179 isn't responding to inbound requests on TCP Port 443. It DOES respond on TCP Port 80.

telnet 216.114.213.179 80 --- responds
telnet 216.114.213.179 443 --- doesn't respond

 

[multiband8303]

Originally posted by: RebateMonger
It's not an ACL problem. The Server at 216.114.213.179 isn't responding to inbound requests on TCP Port 443. It DOES respond on TCP Port 80.

telnet 216.114.213.179 80 --- responds
telnet 216.114.213.179 443 --- doesn't respond

It was a return route statement - the head end firewall of where the sharepoint server has 2 concurrent interfaces pointing towards the internet - when the traffic was coming back it was coming from the other interface - I made an implicit route statement to allow that traffic in.

Problem solved.