Canon IP5000 Printer problem Duplexing from Word

[Basilisk]

---Now Solved - See fourth post.-----------------------------------------------------

My Sister's Pixma5000 printer -or- Word/2003 has problem despite download of latest Canon driver and current Office Updates: when one prints duplex (two-sided) from Word, the driver pads an odd-pagelength file with a blank page -- as it should-- but it pads the wrong end of file. If the file is three pages long, it puts the blank page as the first page: Page 1 is on the back side of a blank page and pages two and three are on opposite sides of the same paper. WTF?! Same with 5-page documents.

The problem occurs whether one is printing normally or in "reverse" order.

It shows up in the Preview just as on paper.

If one adds a fourth page, the padding page disappears and things are sane: page two is the back of page one.

If one uses Notepad instead of Word, the padding is on the correct end.

Word has the problem regardless of whether the printing is "left" or "right" top stapled.


Anyone know a fix/explanation for this?! I wouldn't be surprised if some setting is wrong, but I'm familiar with other Pixma's and haven't noticed this (although I rarely use duplexing). I used Word on an HP970 printer and had no problem with duplexing (years ago).

Thanks!

 

[Zepper]

What application are you using to print from? I have an iP3000 and it will always print page 1 of the file on the front of the first sheet of paper. The applications may pad the front of the file due to an internal setting re. start page on left or right or some such. Similar can be done with the booklet printing feature of the printer driver.

.bh.

 

[Basilisk]

Thanks, Zepper: that gives me Hope!

I was printing from Word.

I switched to Notepad and it pads on the correct end of the file, so maybe the problem IS Word!

I edited the top post to contain this info.

 

[Basilisk]

Oh brother... what a waste of time.

The Problem is now understood: both Word and the Printer driver have Reverse Printing options.

When Word's Reverse print option is set, it sends the pages to the printer in reverse order.

Duplexing pads odd-length files after the last page it receives, and when Word has the Reverse Print option set that last page is Page 1!!

But... I didn't know Word had that option and the computer's owner didn't know anything of it either -- although it was set.

So... the Word option of Reverse printing is now obsolete and probably a questionable feature.