Cannot use IE (or even ping from dos) with AOL

Nosaj

Senior member
Sep 11, 2002
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My neighbor has AOL, and I she is having network issues. From inside AOL, you can go to any web site you wish. Minimizing the AOL browser and using windows, I cannot use IE or even do a ping from dos. When I ping, I get the "destination host unreachable" message.

The steps that I have taken are:

I removed the AOL adapter and rebooted, and on the next connection try it reinstalled. No help. I also upgraded her to the new AOL 8.0, also no luck.

Any ideas or suggestions? She cannot get her anti-virus updates or use Winmx :), and she is bummed.