Cannot install Multimedia Audio Controller on AIW9700

MemoryInAGarden

Senior member
Oct 26, 2003
849
0
71
Every time that I try to select the line in option to the sound card from the TV setup wizard, the setup window locks. I looked to see what the problem was, and there is a multimedia audio controller in the control panel that has the yellow question mark beside it. I look under the sound, video, and game controllers tab and see that the ATI WDM Rage Theater audio and ATI WDM TV Audio Crossbar icons have yellow exclamations through them saying this device cannot start. I do not have the CDs that come with the card as I bought it used. Anyone have an idea on how to fix this?
 

rbV5

Lifer
Dec 10, 2000
12,632
0
0
There may be a conflict with some other drivers on your rig. Maybe try using the ATI uninstall utility and reinstalling the whole driver package (download the latest at ATI.com)...Driver+WDM+Control Panel or Catalyst Control Center.

Make sure your MB chipset drivers and DirectX are updated prior to installing the ATI drivers.
 

brtspears2

Diamond Member
Nov 16, 2000
8,659
1
81
This happened to me twice. Two AIW 9600 Pros. Only thing that fixed it was a RMA replacement.