A friend of mine has a Dell laptop that was working fine last week. Now when he boots the computer, he gets this message and the computer hangs. Has anyone here seen this before or know how to fix it?
Cannot find or load required file KRNL386.EXE
- Thread starter ddeder
- Start date
Thats kinda fatal to windows. That is the core of windows. I suppose it could of become corrupt on its own, but it might of been a virus or something along that line. It may be possible to restore it from the cab files, but I am not sure. If the .dat files that it uses are gone (registry) then its reload time.
Had a thought, if there is no virus on it, then you might be able to reload over the top of the current installation and restore functionality. It might work, might not.
Will need the same windows key though...........
Will need the same windows key though...........
I decided to do the Windows reload...
Removed the partition and then recreated it. Inserted the Windows ME disk which promptly recognized the unformatted drive and asked me if I wanted to format it. I said yes, go ahead and format. About halfway through the format, a window pops up saying that an error has been found, the format cannot continue. I take this to mean that the harddrive has a physical problem. Dell is sending a new one.
Does anyone here think that this does not necessarily mean the harddrive is toast?
Also, can a virus do physical damage to a harddrive (damage that cannot be fixed by formatting the harddrive)?
Removed the partition and then recreated it. Inserted the Windows ME disk which promptly recognized the unformatted drive and asked me if I wanted to format it. I said yes, go ahead and format. About halfway through the format, a window pops up saying that an error has been found, the format cannot continue. I take this to mean that the harddrive has a physical problem. Dell is sending a new one.
Does anyone here think that this does not necessarily mean the harddrive is toast?
Also, can a virus do physical damage to a harddrive (damage that cannot be fixed by formatting the harddrive)?
My daughter's computer kept getting the Kernel error too....as with most of the posters here...I thought Windows got corrupted. So, I did the fdisk thing and format and scandisk stuff you need to do to reload an OS. The HDD came out clean as a whistle....no problems were found. I started the reload and I got some error messages too that it could not load certain files and then the installation would quit. I'm thinking ....damn I'm screwed now...I don't know what to do...I tried loading everything from Win 98 to WinME to XP Pro....still a no go...cracked open the case and put different ram in....same ending...tried a new video card....same ending...put in a new PSU...same ending!!!! Finally I left the box on its side and turned it on..guess what...the fan on the heatsink quit..I was overheating!!!!! Changed out the fan...and Voila....everything loaded up fine...
So, What I'm saying is maybe your processor is getting cooked!!!
So, What I'm saying is maybe your processor is getting cooked!!!
If its like the other laptops I have seen, then there is only one little thermally controlled fan on it. It can sometimes matter if the processor throttles itself or not, but heat shouldn't allow a laptop processor to go into error condition. It just slows down.
But those little hard drives do fail.
But those little hard drives do fail.
TRENDING THREADS
-
Discussion Zen 5 Speculation (EPYC Turin and Strix Point/Granite Ridge - Ryzen 9000)- Started by DisEnchantment
- Replies: 24K
-
Discussion Intel Meteor, Arrow, Lunar & Panther Lakes Discussion Threads
- Started by Tigerick
- Replies: 20K
-
-
-
Facebook
Twitter