Orlando Sentinel
The Orlando Sentinel (4/22, Curtis) reports, "Athena LaPera finally flew out of Orlando International Airport on Wednesday night, two days after the cancer patient said security screeners refused to let her board a plane because she no longer looks like her ID photographs. A paralegal for a Denver law firm, she said she has lost weight and her hair because of chemotherapy treatments since the photos were taken for her U.S. passport and Colorado drivers license. 'I feel very degraded and angry,' the 35-year-old mother of two said earlier Wednesday. 'I was discriminated against just on the basis of having cancer. I mean, I've already had both of my breasts removed. I've gone through full-blown cancer.' She spent most of Tuesday trying to resolve the issue only to be told by a federal Transportation Security Administration employee that she needed new photos and a doctor's note to explain her changed appearance. ... 'Homeland Security has a problem with its screening process,' she said before boarding Flight 677 to home. TSA and Frontier Airlines blamed private security guards -- frequently mistaken by travelers as TSA employees -- for bumping the woman and her teenage son. The name of the security firm could not be confirmed Wednesday." According to the Sentinel, "LaPera said she arrived at the airport two hours early Monday for the 9:20 p.m. Frontier Airlines flight to Denver. ... The first of three screeners looked at her passport and drivers license and claimed they belonged to someone else, she said. 'My hair is just beginning to grow in. I explained that to them,' LaPera said." The Sentinel goes on to report, "She then saw a TSA agent in uniform standing behind her. 'And I said, "I need to talk to a TSA supervisor,"' she said. When the supervisor arrived, LaPera said the woman told her it was too late at night, she didn't have the authority to do anything and to call TSA officials the next morning. On Tuesday her frustration grew when she tried to contact TSA officials to complain but was unable to reach any TSA officials in Central Florida. After reaching TSA's Washington headquarters, LaPera said the employee who took her call told her she needed a new photo and a doctor's note." The Sentinel adds, "TSA spokeswoman Lauren Stover said agency screeners never check travelers' boarding passes or identification and do not give advice to private security hired by the airlines. TSA checks only for prohibited objects that could endanger a flight, she said. Stover acknowledged that a TSA employee in Washington may have advised LaPera to get a new photograph."
