Cancelling a cell phone Agreement/contract?

[Nik]

Tough. You agreed to it by signing it, now either keep the service or pay the ETF.

 

[EagleKeeper]

Originally posted by: iamwiz82

Originally posted by: EagleKeeper
If Sprint can not provide you stable service from your physical base (home), then you have an out.

It would require you to document such an issue.

You need to start logging your phone usage attempts.
Also, every time you get a broken call; contact their customer service *2 and ask for a credit.

You will get up $5-10 and then they will "deny" you. At that point you need to elevate from an automated system to a person.

After a month of tracking the problem; you should be able to go Sprint and show via documentation that they are unable to deliver you reliable service.

Then ask to be released from the contract because they can not deliver.

Make sure that what ever other service you want to switch to actually will give you the service that you require.

Would constant roaming do that? Like I said, it works pretty well when it's not Sprint

As long as you do not have to pay for roaming, then it will not matter. Roaming will not affect quality of service as a justification for termination.

If you have to pay for roaming and you disable the roaming provisions within your phones; then you can use lack of signal quality as a documentation issue.

 

[akshatp]

Originally posted by: swtethan

my brother got booted from tmobile for using too many tmobile to tmobile mins.

Are you serious? If the contract states "unlimited" mobile to mobile, then how can they justify this?

 

[iamwiz82]

Originally posted by: akshatp

Originally posted by: swtethan

my brother got booted from tmobile for using too many tmobile to tmobile mins.

Are you serious? If the contract states "unlimited" mobile to mobile, then how can they justify this?

Like you said, "unlimited," not unlimited. Just like unlimited bandwidth/mo offered by ISPs that turn into hard limits after you reach them, whereby they promptly shut you down.

 

[mattocs]

I got rid of Sprint and Verizon by moving to an area with no service, and they let you out of contract without fees. I did this on both carriers with two lines.