I don't want to waste time on it (this computer even LOADS WEB SITES slowly.... :frown

, so google for "1and1 support forums" and check that place out. anonymous posting and such allowed - it's nice, but you might have to wait a day or so for a response, as its a support forum, after all.
ack, there's a lag between when I hit the key and when the letter appears. hence the lack of my using the shift key.
