John Connor
Lifer
- Nov 30, 2012
- 22,757
- 617
- 121
Does anyone know what to do?
I am trying to do this:
1 use regular pop3 without an external service(works fine)
2 use an external service to send mail through(because it can't be done on the VPN the ISP won't allow it).
I just don't know which service to use and I thought that gmail would work but it doesn't, every few messages it wants a login which would be fine if it was just me using it but you got to understand that the people that I am talking about are elderly folks who are very resistive towards anything being changed therefore they refuse to learn to use web based email.
I need it to work preferably in Thunderbird since that is what they use now and it was hell getting them switched over from OE.
Thanks
I can't use a local server because they will be on a VPN, the only thing I can do with a local server is receive mail(ISP has no problem with that).
We have tried different port-that's not the problem, the problem is that the ISP does not allow you to send while on a VPN.
BabyInStasis
June 17 Posts: 120
Hello,
Any VPN provider like us that does not keep logs of user activity on the
VPN must restrict SMTP (outgoing) mail traffic due to rampant SPAM
associated with anonymous VPN services. The alternative is to have many
sites and services block our VPN, which could lead to us going out of
business, OR to keep logs of user activity and hold users responsible
for the SPAM. Neither of these are preferable to us or our customers, so
we choose to restrict SMTP traffic until the proper process has been
completed.
With that said, we white list any and all SMTP servers
that require authentication, or are configured to ensure that relaying
on the server is not possible. We are able to test mail servers for you
to ensure they meet these requirements. If you provide us the server
name of your SMTP server(s) (smtp.gmail.com for example) we will be
happy to test your server and if it passes, we will white list your SMTP
servers, which will allow you to send email again.
In order to
have your SMTP server white listed, please submit a ticket via the
following link:
https://support.privateinternetaccess.com/index.php?/Tickets/Submit
Please
make sure to include your SMTP server's hostname and if you have it, IP
address, so we can whitelist this for you as soon as we can.
Don' know previous mentioned whitelist is email address or smtp server?
If you are using PIA, their tech support said they will whitelist SMTP server
https://www.privateinternetaccess.com/forum/discussion/2937/can-not-send-email-with-vpn-connected
I had tried to re-read this thread as well hoping to give some more help, but I think we have started to become a bit lost (at least I am)
So right now you are saying receiving is fine, but sending is not?
And just a bit more details to hopefully help clear it up for me
1 - The sending/receiver email address, is it the ISP provided or a different provider?
2 - VPN - why are the using a vpn? Why does the VPN provider not allow sending mail over it?
which could be either
a) a configuration issue why the email account (which should be fixed with user authentication)
b) they dont allow SMTP traffic, which would be odd, at least I have not heard of that
3 - Why does the ISP not allow sending mail while on the VPN?
For sending, pretty much now-a-days most setups allow or require user authentication to be able to send if sending on a different network (ISP email for example over vpn), to help prevent spam
Your title said " please suggest a webmail that is able to check a POP every 5 minutes webmail that is able to check a POP every 5 minutes"
I have to say you never express your problem clearly.
If it's smtp sending problem, you probably have to use some kind of local smtp server. and avoid using port 25.
http://www.snapfiles.com/downloadfind.php?st=smpt+server&action=s&ref=2&search=Find+it&lc=1
Forget everything that you've read up to post #28.
The sending recieving address is from the ISP.
It is not a configuration issue, we have had it working before when the server was whitelisted and it works fine when not on the VPN.
It is a spam issue.
