Can see network but not internet

[Panthro]

I have a computer here I'm troubleshooting. I can ping the other computers on the network but I can't ping outside eg. www.yahoo.com.

I have uninstalled and reinstalled the NIC and I get this other IP that is not a part of the network. I manually assign it an IP on the network but still can't see the outside world. Hell, I've even used a different NIC and still get the same problem.

I've gone through ipconfig and tried renew and release and still the same problems.

Any help would be appreciated

 

[Cooky]

If you can ping other hosts on the network but not the Internet, you have a problem w/ the default gateway. If you can ping the default gateway and an Internet site w/ its IP address but not its domain name, you have a problem w/ DNS.

 

[Slvrtg277]

It does sound like a gateway problem, but a concern that I have is that you mentioned getting an IP that is not on the network, which could be an indication that you are not getting a DHCP lease. That could be the root of the problem. DHCP should be setting your gateway and DNS options so if it's not working properly, you could have those problems.

 

[imported_JFG]

Are their any proxy settings? Are you obtaining DNS & DHCP from the proper servers?

 

[Panthro]

Ok, I tried pinging my primary and secondary DNS last night and was able to get a reply.

I should mention I'm sharing my DSL connection through my router which is DHCP enabled.

There has to be something wrong with the xp machine because I can connect another machine (windows2000pro) I was working on and get the outside world.

Sometimes working on other peoples machines suck.

 

[Cooky]

So when you do ipconfig /all everything looks ok?? Default gateway, net mask, and DNS all assigned? Make sure no firewall, proxy, or any manual assigned options are present since you're supposed to get everything from the router.

 

[TexDotCom]

I've had that stupid WinXP firewall cause problems when behind a gateway device. I don't know if disabling it will help, but you might give that a shot.

 

[Panthro]

Originally posted by: Cooky
So when you do ipconfig /all everything looks ok?? Default gateway, net mask, and DNS all assigned? Make sure no firewall, proxy, or any manual assigned options are present since you're supposed to get everything from the router.

I'll have to take a look at that again but I'm pretty sure they are set right.

 

[Panthro]

Originally posted by: TexDotCom
I've had that stupid WinXP firewall cause problems when behind a gateway device. I don't know if disabling it will help, but you might give that a shot.

WinXP firewall is disabled but Mcafee is in it's place. I'll try turning it off.

 

[Panthro]

Ok, I turned off the firewall and still can't connect to internet. I can see all the machines on the network and can even share files between them.

I did notice that the owner installed their ISP software on this machine because I can see a netzero animated logo where the IE anmated logo goes in Internet Explorer. I wonder if I have to uninstall it.

ARRRG! I don't understand why this isn't working!!!