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Can I have my change please?

A number of chains structure their prices to the quarter (and thus don't use other change), it's just easier in a lot of ways.
 
It saves them a lot of time and money not to carry change. If you are the type of customer who would leave over an issue like that, then they really probably don't want or need you as a customer.

The customer is not always right.

They are a private business, they have the right to set their own policies. And you have the right not to do business with them in return.

And before anyone says it: no there isn't a law stating that they need to accept loose change and there is no law that states that they need to have coins around to make change.
 
That is simply ridiculous. They should be able to give change as required.

Originally posted by: dullard
It saves them a lot of time and money not to carry change. If you are the type of customer who would leave over an issue like that, then they really probably don't want or need you as a customer.

The customer is not always right.

They are a private business, they have the right to set their own policies.

And before anyone says it: no there isn't a law stating that they need to accept loose change and there is no law that states that they need to have coins around to make change.
Click to expand...

I see what you're saying, but for a big company to not make change for you seems ridiculous to me. I'll gladly take my business elsewhere so that I don't get scammed out of 5 cents every time I visit.

Think about how many customers they get in a day, and how many times they don't have 5 cents to return as change. They are making money by doing absolutely nothing. Amounts to stealing IMO.
 
Originally posted by: K1052
A number of chains structure their prices to the quarter (and thus don't use other change), it's just easier in a lot of ways.
Click to expand...

I'm sure it saves the business some hassle and expense, and equally as sure that the customers don't benefit from it in any way.
 
Originally posted by: dullard
It saves them a lot of time and money not to carry change. If you are the type of customer who would leave over an issue like that, then they really probably don't want or need you as a customer.

The customer is not always right.

They are a private business, they have the right to set their own policies.

And before anyone says it: no there isn't a law stating that they need to accept loose change and there is no law that states that they need to have coins around to make change.
Click to expand...

would i leave if i can't get the change i am due or jump through hoops to get it? sure in the hell would.

for a company to do this is silly.
 
Originally posted by: hypn0tik
Think about how many customers they get in a day, and how many times they don't have 5 cents to return as change. They are making money by doing absolutely nothing. Amounts to stealing IMO.
Click to expand...
I'm guessing the number is 0 on virtually every day. All their prices are even to the dollar. There is only one combination of coins that would require a nickel as change, thus the chance of it being needed is miniscule.

If I were the manager though, I'd give that person a one time excuse to pay a nickel short. Then next time when the person tries to get in by underpaying, I'd take the extra nickel - otherwise it'll be a repeat where every customer comes in demanding to see the movie for less than the full price.

Heck, they probably have contracts stating a minimum price. And why throw away a multi-million dollar contract over one customer with an unusual request?
 
You better believe there is a law that says AMC owes him a nickle. AMC can not keep money that doesn't belong to them. That 5 cents isn't theirs. By law they knowingly over changed that patron 5 cents on a ticket.

What AMC should have done is post they have no coinage for change, round down 5 cents, (And given back his dime.) asked him to use different currency, or not sold him the ticket. You don't over charge someone then tell them you don't carry change.

I can't believe the Manager didn't just take a nickle out of his pocket and give it to the guy.

The man may have been a jerk about it, but the man was in the right here. I know I would sure let the Corp know how I felt about being cheated.
 
Originally posted by: hypn0tik
Think about how many customers they get in a day, and how many times they don't have 5 cents to return as change.
Click to expand...

:laugh:

Next time I go to AMC I'm going to pay with nickels.
 
Originally posted by: Gneisenau
You better believe there is a law that says AMC owes him a nickle. AMC can not keep money that doesn't belong to them. That 5 cents isn't theirs. By law they knowingly over changed that patron 5 cents on a ticket.
Click to expand...
Show me the law(s) that state (1) that they must allow him to be a customer and (2) that they must accept all forms of payments before services are rendered.

Don't worry, I'll wait around. Even though you can't do it.
 
Originally posted by: hypn0tik
That is simply ridiculous. They should be able to give change as required.

Originally posted by: dullard
It saves them a lot of time and money not to carry change. If you are the type of customer who would leave over an issue like that, then they really probably don't want or need you as a customer.

The customer is not always right.

They are a private business, they have the right to set their own policies.

And before anyone says it: no there isn't a law stating that they need to accept loose change and there is no law that states that they need to have coins around to make change.
Click to expand...

I see what you're saying, but for a big company to not make change for you seems ridiculous to me. I'll gladly take my business elsewhere so that I don't get scammed out of 5 cents every time I visit.

Think about how many customers they get in a day, and how many times they don't have 5 cents to return as change. They are making money by doing absolutely nothing. Amounts to stealing IMO.
Click to expand...

probably not many...how many people go around paying for with 3 quarters and 3 dimes?

the cost was $9. give the guy a five and 4 ones, or 1 ten or 1 20.

 
Originally posted by: dullard
Originally posted by: Gneisenau
You better believe there is a law that says AMC owes him a nickle. AMC can not keep money that doesn't belong to them. That 5 cents isn't theirs. By law they knowingly over changed that patron 5 cents on a ticket.
Click to expand...
Show me the law(s) that state (1) that they must allow him to be a customer and (2) that they must accept all forms of payments before services are rendered.

Don't worry, I'll wait around. Even though you can't do it.
Click to expand...

they don't have to allow him as a customer, but they did, and they didn't give him his change. If I bought a $81 couch with a $100, I wouldn't just accept the cashier telling me that he would not give me my change because they only carry $20's.

I'd have gotten a full refund if the manager couldn't be bothered to pull a nickel out of his pocket or to give me my dime back. This is probably an issue once every decade there, I think they could afford the lost.
 
Originally posted by: Turin39789
they don't have to allow him as a customer, but they did, and they didn't give him his change. If I bought a $81 couch with a $100, I wouldn't just accept the cashier telling me that he would not give me my change because they only carry $20's.

I'd have gotten a full refund if the manager couldn't be bothered to pull a nickel out of his pocket or to give me my dime back. This is probably an issue once every decade there, I think they could afford the lost.
Click to expand...
In that case, and in the case here, the services weren't rendered yet. You didn't have the couch, the person didn't see the movie. The laws state that they would have to give the full amount back ($9.05 or $81 as the case may be). But they don't have to accept $8.95 for a $9 service. They don't have to accept coins.
 
Originally posted by: foghorn67
dullard likes being a pansy for rip off candy vendors
Click to expand...
I would have gotten my full money back AND made a big enough scene that they would lose many other customers that day. If that is a pansy, then I'm a pansy.

All I'm saying is that it is their right to have angry customers and lost customers if they choose.
 
Originally posted by: dullard
Originally posted by: Gneisenau
You better believe there is a law that says AMC owes him a nickle. AMC can not keep money that doesn't belong to them. That 5 cents isn't theirs. By law they knowingly over changed that patron 5 cents on a ticket.
Click to expand...
Show me the law(s) that state (1) that they must allow him to be a customer and (2) that they must accept all forms of payments before services are rendered.

Don't worry, I'll wait around. Even though you can't do it.
Click to expand...

Actually the law says that they don't have to accept his money.
http://www.ustreas.gov/educati...ncy/legal-tender.shtml
 
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