can I delete file in "System Volume Information" directory?

[Tash]

Virus program reports that I have a virus in a file in "sysem volume information" directory. That is, the real time, monitoring part of the virus protection says 'you've got a 'love letter virus' in this directory - please do a scan to get rid of it'. When I do a scan, using AVG or Trend Housecall, it reports no viruses found, probably because the directory is not accessible. I tried logging on with "safe mode with prompt" and it says 'access denied' when I tried to get into the directory. Any idea how I can get rid of the virus? If I could delete the entire directory, would window XP rebuild it?

Any help would be appreciated.

 

[NogginBoink]

The system volume information folder is where the OS stores restore points, and in general you shouldn't mess with it.

Given the fact that there's an infected file there, I can understand why you'd want to.

As long as you don't roll back to a restore point, that infected file is probably effectively quarantined.

To get access to that folder, check out Q309531 at support.microsoft.com.

 

[mechwarrior]

I've been having the same issue. I recently installed Windows XP and Trend Micro's PC-cillin. Every time I create a restore point, PC-cillin alerts me that the file created in the System Volume Information directory has a virus called JOKE_GHOST. It then quarantines the file and I delete it. If I run another scan everything is fine until I create another restore point.

I'm thinking I should uninstall PC-cillin and try another virus scan like AVG(since it's free). Anybody have any ideas?

Thanks in advance.