I'm using a Creative DVD-ROM 2240E which was part of the package of the Creative PC-DVD Dxr Encore 2X. I have been using it for quite some time now without any problems at all. But just a few days ago, the DVD drive failed to read any discs at all, whether it's a CD-ROM, an audio CD or a DVD. I pop a disc in and the drive scans it for a while, but stops prematurely. Therefore, the computer regards it as not having read ny disc at all.
If I click on My COmputer and click on the D: drive (which is the drive letter assigned to the DVD drive) with the disc inside, it reads out "D:\is not accessible. The device is not ready. [Retry] [Cancel]"
I go to Device Manager in System Properties (from the Control Panel) but it lists the CDROM as the Creative DVD-ROM DVD2240E as working just fine. If I go to the drive properties, Device Status is read "This device is working properly." In "Settings", "Disconnect", "Auto Insert Notification" and "DMA" are checked. Even when I tried playing with these settings, the drive would still refuse to read any drive.
Now, here's the funny thing. When I try to scan the drive with Norton Antivirus 2001, it gives out an error message "Unable to access drive D:. The drive is locked by a disk utility. Scan again later when the disk is no longer locked." Hence, I tried looking for any disk utility programs that might have accidentally locked my drive. I checked Norton Utilities, System Information, etc. but fail to find anything.
I can only therefore think of 2 possible scenarios.
1. The drive's optical sensor is kaput and therefore tricking Norton Antivirus to regard it as locked.
2. There really is a disk utility locking it but only I use the computer and I have not changed any kind of settings the day before the drive went KO.
So, anyone out there able to discern what really is going on?
If I click on My COmputer and click on the D: drive (which is the drive letter assigned to the DVD drive) with the disc inside, it reads out "D:\is not accessible. The device is not ready. [Retry] [Cancel]"
I go to Device Manager in System Properties (from the Control Panel) but it lists the CDROM as the Creative DVD-ROM DVD2240E as working just fine. If I go to the drive properties, Device Status is read "This device is working properly." In "Settings", "Disconnect", "Auto Insert Notification" and "DMA" are checked. Even when I tried playing with these settings, the drive would still refuse to read any drive.
Now, here's the funny thing. When I try to scan the drive with Norton Antivirus 2001, it gives out an error message "Unable to access drive D:. The drive is locked by a disk utility. Scan again later when the disk is no longer locked." Hence, I tried looking for any disk utility programs that might have accidentally locked my drive. I checked Norton Utilities, System Information, etc. but fail to find anything.
I can only therefore think of 2 possible scenarios.
1. The drive's optical sensor is kaput and therefore tricking Norton Antivirus to regard it as locked.
2. There really is a disk utility locking it but only I use the computer and I have not changed any kind of settings the day before the drive went KO.
So, anyone out there able to discern what really is going on?
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