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Can anyone help build my trust in Newegg and Mwave?

T

Techno

Golden Member
Hello,

I have ordered 3 things from new egg before. 2 times i had to send things back to new egg due to a pretty horrible job at packing the box. I'd like to shop somewhere else but the prices are just to good. I am unsure of if i should order from them again in fear that i will get the same thing, open the box and everything sucks either on accedent or on purpose.

Same thing goes w/ Mwave. Orderd a hard drive about 4 weeks ago opened the box and it was a small box w/ the hard drive w/ bubble pack around it. no foam peanuts to keep it stable in the box. My worrys are the same as new egg.

Due to me getting $800 return on my tax's. I was hoping to get the following products.

2 Athlon MP 1800+ Retail
1 Tyan Tiger MPX
1 Radeon 8500 128MB. (yeah yeah i know people are saying its a waste of money i know).
1 40 GB Hard Drive.

yeah i know it goes over 800 but i do have a normal pay check to add in to it.

I'm just wondering if its worth it to go back to Mwave and Newegg or will i get screwed again (do they keep grudges?)

Sorry if there is spelling errors. i'm tired.
 
I order from mwave about once a month, and have never repeat NEVER had a single problem with them, newegg is a different story, tho..........
 
You've just been unlucky with Newegg. I've ordered from them multiple times and they always have fast processing. I once had a defective HDD from them, but they replaced it as quickly as possible.
 
Never had a problem with newegg...

Ordered 2 burners on seperate dates, both arrived in perfect condition, no problems at all 🙂

Oh yeah, just think of those damn good prices... exactly... go for it, give em another shot.
 
I have ordered from both many times, not having a problem with them at all. My friend just got a enermax case from newegg that the front was ripped off, not from shipping, but that is the only problem either of us has had with them.

I look at both of these place first when looking for new components for my computer or any that I build, you are going to have occasional problems with any place, but newegg and mwave seem very good at what they do.
 
3 orders from newegg.com and 1 order from mwave.... all packages came in nicely packed boxes with lots of peanut foam.... never had to return anything so far... a customer for over a year now
 
I have order from mwave once, it came under good condition (slow though, UPS)

I have ordered many item (over 5000 value, for myself and friends) everything came in good condition, never had a problem, and their RMA service is hassle-free. Their shipping is FAST too....i have no doubts with newegg nor mwave.......
 
I've ordered 3 times from mwave. A little slow, but product is packed good. No problems.

I order something from newegg every 2 weeks or so. THey have to love me... Anyway I've NEVER had a problem. Always packed good and shipped quick. I've not had to RMA anything either.

I did order my first refurb product from them this week.
 
Never had a problem with Newegg. Can't speak for Mwave since I've never bought from them.
My packages always arrive in 2-3 days from Newegg (CA to MN) with their Fedex Saver Shipping. Never had to return a product due to poor packaging. I did have a motherboard start on fire but that's due to bad manfuacturing (ECS).
Gotta love the low prices. Their S&H is a little high, but they've gotta make money somehow 😉
 
I have ordered about 10 different items from Newegg, and never had any problems what so ever. I have never had any problems from Mwave either, though I've only ordered about 2 or 3 things from them.
 
I have over 50 orders from NE never had a problem of any kind.

So your just one unlucky fellow, Oh buy the way dont stand close to me in a rain storm.
 
I've been to the Mwave store to buy parts before. Their prices are pretty good, but their "friendliness" and "customer service" sucks @ss. A few stories of me and a couple friends...

1) Ordered product online. Got called and told my order was ready for pickup so I go there. They dont have it ready and I wait about 30 min. for them to get it. They bring it out, only to mistake my order with someone else's jsut because their first name was similar to mine. (Note: Last name was completely different) Have to wait another 30 min. for my stuff. Standing for an hour waiting for parts that were already said to have been ready.... what a waste of time.

2) Go there to buy a video card that I ordered online. Mysteriously though when I get there they want to charge me $5 more than what I ordered at. I'm just like WTF?! I just checked the price before they went to get the card AT THE STORE. It took them about 30 min. to get the freakin 1 video card, and msyteriously during that time the price went up.

3) Friend gets called there to pick up his stuff. Sorry, not ready... please come back another day, made a mistake.

4) Friend goes to return a video card. They don't give him the full amount back since the price dropped $2 the next day.


I had bad experiences with Mwave and so have all my computer junkie friends. Their online business must be much better, because in-store really bites.
5) The $5 handling fee that they charge when you go PICK UP your order. Now thats just really lame.
 
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