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can access internet but not one of our servers?

B

Busie23

Senior member
I had a guy who could get to any internet page but not our intranet page with links to all of our important links. He kept getting the DNS error page that we are all so familar with. I messed with the cookie settings and deleted temp files, etc but couldn't get him into that page. It was working fine for everyone else just not him. This si the second instance of this happening to someone here and its almost like our intranet server (NT) was locking him out?

Any ideas what can be causing this? I had to reimage his machine becuase I coulcn't get it figured out.
 
yea hes in there. Everything was fine for the longest time then one of teh other computer guys started fiddling with some stuff and now he cant get in to the intranet. I just reimaged themachine and got him back up and running but I'm curious as to what I can do to figure out what caused this.
 
Do you use a proxy server? Because if you do he could be changing the proxy settings. Just a thought.
 
The browser (ie5) also says its searching for the proxy server the first time its fired up but I was under teh impresion that we didn't have one? Anyways, the user didn't change any of that stuff either way.
 
Use the nslookup tool and see if he can resolve to different name servers, try pinging them and see if you have connectivity that way too.
 
Sometimes NT permissions will display this error if you futzed with the security on the web pages.
 
I found at that the new tech guy we hired saw multiple devices installed on the machine (two ide bus, when there is only one, multiple monitors, two instances of the nic card, etc ( only showing in safe mode)) and he started removing the stuff, then the machine couldn't reach our intranet page. I knew he was up to know good. He kept trying to convince me that you must remove multiple instances of everything pr else the resouces will be drained. I said if the machine works, leave it until it breask on its own. This is the third machine he has messed up now, becuase he keeps prodding away on our junk machines trying to get them perfectly tweaked when there is no reason to do so. Its just casual business use and the users don't no anybetter.
 
Can he reach the intranet site by ip address? Can you verify that he's got the correct DNS server(s) configured? At my old job, one of my coworkers had a similar problem traced to an incorrect DNS server.
 
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