Camera or Card problem?

Sep 27, 2006
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I recently purchased a new Canon Rebel XSi and Kingston 4gh SDHC card. All was well for the first week or so, then last weekend I tried connecting the camera to my PC (as I had done several times before) and Photoshop Downloader said that it could not download the files from the camera and suggested that I make sure the battery was charged. I closed the downloader and tried via WinXP Explorer (both of which I had done successfully several times). When I tried to copy and paste, I got and error message about an active thread request or something like that. I was able to view the pictures on the LCD and even open them in Win Pic and Fax Viewer, but I could not copy them. I rebooted the PC, restarted the camera, connected and disconnected seveal times with no success. Then I got an "Error 99" on the camera. I turned it off and back on, again, and then it worked. Then, last night I received an "Error 02" on the camera saying I needed to replace the SD Card. I turned it off and back on and it is working again.

The SD card is brand new and has never been removed from the camera. I have another that I will try, but I am worried that it is more than the SD card. I do not want to have a $900 finiky camera. I learned several years ago that keeping an initially glichy motherboard is a bad idea, better to take it out and send it back then deal with continuing annoyances down the road. I still have time to return it under the vendor's return policy for a replacement. What do you all think?
 

corkyg

Elite Member | Peripherals
Super Moderator
Mar 4, 2000
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Lots of variables at work here. I have a basic rule - never connect the camera to a computer. That opens the door to all sorts of possible corruptions. I always remove the media from the camera and use a reader/writer attached to the computer vis USB. In many years using 8 digicams, I only threw out one bad C/F media. Occasionally, they do die.

Your description causes me concern that something may not be right in your camera. Try the other SD media and see what happens.