Called by work for emergency during vacation

KingGheedora

Diamond Member
Jun 24, 2006
3,248
1
81
I had a vacation last week and had to be contacted to help resolve an emergency. I ended up logging in for at least 1 hour every day, and for about 3 hours on two of the days. That includes a couple conference calls i attended.

What's the standard procedure for this, is it just what it is, or do you normally get comped some extra vacation days for working during your vacation? I'm planning on requesting 2 additional vacation days.
 

GoPackGo

Diamond Member
Oct 10, 2003
6,487
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It's not vacation if you are working...were you somewhere, with your family etc...
 

Aharami

Lifer
Aug 31, 2001
21,205
165
106
I'd take an extra day off but not put it down as a PTO on my time sheet
 

Eli

Super Moderator | Elite Member
Oct 9, 1999
50,419
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81
I think you should get at least one, since you worked ~9? hours while on "vacation".
 

CptCrunch

Golden Member
Jan 31, 2005
1,877
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This is why I screen all of my calls and emails while on vacation... fuck working while on vacation, I do enough of that every day
 

SacrosanctFiend

Diamond Member
Oct 2, 2004
4,269
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If you are exempt, they can deduct on an hour-by-hour basis, but they cannot deduct for time you actually spent working.
 
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BurnItDwn

Lifer
Oct 10, 1999
26,186
1,656
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If I was on call, then I would have tried to trade my support rotation with somebody else so that I wasn't on call during my vacation. If they called me when I wasn't on call, but because I was the only one that supported whatever application/servers had issues ... then I'd probably just take a comp day when things are slow/calm.
 

mugs

Lifer
Apr 29, 2003
48,920
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My last manager's policy was that if I was compelled to spend any time at all working on a vacation day, that counted as a full day of work. That's the way it should be IMO. You're supposed to plan vacation days far enough in advance so work can be planned around them. If the company needs your help so badly that they have to interrupt your vacation, they should pay for it.

At my last job I always gave plenty of advance notice of vacations and suggested not planning releases during that time. They usually planned releases for the week before my vacation, and they'd invariably be pushed back to the week of my vacation.
 

nageov3t

Lifer
Feb 18, 2004
42,808
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there's no official policy on that at my company. personally, I'd probably just mention it to my boss and ask if he minds if I compensate myself by just taking an extra day off.

of course, if I was on vacation-vacation, I likely would have told my coworkers that I was going to be off the grid all week (visiting friends in farm country is a good excuse for that) and would have ignored calls from work.
 

KingGheedora

Diamond Member
Jun 24, 2006
3,248
1
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How do I know I'm exempt, or non-exempt? I'm not sure what this is. We're a small company, and I'm a director and software developer, not a support person, but the issue was severe enough that no one else was able to fix and so they had to call me to give guidance.

I still think 2 days is fair, because even thought he total # of hours I worked is almost 1 day of work, i had to keep thinking about work each day. I planned my vacation way in advance, and I was out of the country. I was contacted by emergency email address, which only my boss had.
 

lokiju

Lifer
May 29, 2003
18,526
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Where I work and what I do it's basically impossible to take days off and not work.

I just chalk it up to being part of "the deal" of being a systems admin.
 

hanoverphist

Diamond Member
Dec 7, 2006
9,867
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i took time off over fall break, ended up working a few hours 3 of those days. i got paid, as well as got a comp day the following week. a week off for 1 days vacation use, not too bad. for all you "i cant be reached" or "i screen my calls" guys. i have customers that know i will help them regardless of the day or situation, thats one of the reasons they call me instead of my competitors. im ok with answering a few calls and helping them out, even if on vacation.
 

Patt

Diamond Member
Jan 30, 2000
5,288
2
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If you can't go away without being contacted your documentation/info sharing blows. Unless you're a one man shop, there should be someone else able to take over in 99.999% of circumstances.

If not, something is wrong.

That said, two days of compensation for the time you took away from your vacation is way more than fair.
 

Aharami

Lifer
Aug 31, 2001
21,205
165
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i took time off over fall break, ended up working a few hours 3 of those days. i got paid, as well as got a comp day the following week. a week off for 1 days vacation use, not too bad. for all you "i cant be reached" or "i screen my calls" guys. i have customers that know i will help them regardless of the day or situation, thats one of the reasons they call me instead of my competitors. im ok with answering a few calls and helping them out, even if on vacation.

completely different situation since it seems like you have your own business