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call center job - what would you do your last day/week?

PUt myself on break and roll back into ready to put myself in the bottom of the queue. Don't do that TOO much though. 😛
 
Originally posted by: ironcrotch
PUt myself on break and roll back into ready to put myself in the bottom of the queue. Don't do that TOO much though. 😛
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Yeah, I went on "call work" a lot more in my last few days. I wouldn't screw around on any calls though.
 
Originally posted by: Qosis
You work at a call centre because you pull stupid ****** like this.
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Gee thanks. Nice ASSumption there.

I'm not asking for someone to say "go pour coffee on everybody's monitor" and then go do it myself.

I never said I am going to do any of what is mentioned necessarily, unless its just funny and doesn't cause any real harm.

On a side note (while thinking of Office Space), did you guys know that TPS reports are real reports, not something made up for the movie?! I just assumed they were something made for the movie until we started talking about them in my management class...
 
Just keep putting everybody on hold indefinitely and keep picking back up and asking "I'm sorry, who were you holding for?"

[EDIT] Oh wait. You want to do something different from normal. . .hmmm. No idea.
 
i *might* nef, not sure.

when i worked in CS, i always thought it would be funny to take a call and act like i had no idea how to solve the person's problem.

caller: "my assessment has risen 10% in the last five years!!"
csr: "wow. that's harsh. what will you do?"
caller: "...what the hell do you mean. you're supposed to help me."
csr: "it's crazy."
caller: "what is?"
csr: "i don't know. something."
caller: "WTF PUT YOUR MANAGER ON."
csr: "i'm the manager. i am the alpha and the omega. do you watch hockey?"
 
BTW, I'm moving onto a $14/hr position, it should be a nice change from my poor $11/hr existance.

It's all just temporary until I finish school anyhow (going for master's).
 
Originally posted by: Qosis
You work at a call centre because you pull stupid ****** like this.
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You've apparently never been to a call center and listened to/watched the reps jump through hoops. I was very impressed with the skill level at the call center I went to - VERY strong multi-tasking ability, customer service skills. It's a stressful job.
 
The last week I worked for comcast YEARS ago, when customers asked for a manager, a bunch of us would say okay and put them on hold. We were getting laid off about 100 at a time. Anyway, we'd then call the local IHOP and say that we were a dissatisfied customer and wished to speak with a manager. When they put us on hold to go get one, we'd connect the two lines and drop the call :evil:
 
Originally posted by: Nik
The last week I worked for comcast YEARS ago, when customers asked for a manager, a bunch of us would say okay and put them on hold. We were getting laid off about 100 at a time. Anyway, we'd then call the local IHOP and say that we were a dissatisfied customer and wished to speak with a manager. When they put us on hold to go get one, we'd connect the two lines and drop the call :evil:
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:laugh:
 
Originally posted by: wasssup
transfer all calls to retention
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Well, I don't have retention, but I do have another number which is to our "higher level" support in the corporate office. They are utterly useless, and they will not take calls up to 15 minutes before they are supposed to leave. This should be good...
 
I used to work in a call center but I was the one managing the call system itself. I'd just make an endless loop that people couldn't get out of until after 30 minute sor something. THen could work in some funny announcements and such. And of course my boss was so clueless she'd never figure out how to put it back.
 
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