This is such a sad story. What's more infurating is someone tells me that the local news said that the woman who ignored the child wasn't fired due to how long she'd been employed there. Ridiculous!!
Story here on CNN
Story here on CNN
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Call 911 and be ignored
- Thread starter teiresias
- Start date
BaliBabyDoc
Lifer
Not picking on you . . . but why do you feel sympathy for the 9-1-1 operator?
IMO, she used extremely poor judgment. Naturally, you want operators to avoid sending EMS crews out to cover pranks but how often would someone give a prank 9-1-1 call that sounded like this kid?
tommywishbone
Platinum Member
You'll never fire any of those people (the operator or supervisor)... Civil Service & a minority? Sure, they'll be fired, and then one year later, rehired with all back-pay and penalties.
dahunan
Lifer
Yes, she was terribly stupid.. it is probably because I have an anger problem .. I knew she didn't do it on purpose and now the victim is dead.. I am sure she will carry guilt over this death..
I could be horribly angry at her.. but I think she will be horrified to know that someone died because of her actions.. unlike our politicians who murdered people in Iraq 😉
umbrella39
Lifer
Fieger is taking the case. They have been playing the 911 calls over and over and over here in Detroit. The operator messed up big time, the woman with cardiomegaly died as a result of the lack of ALS the EMTs would have been able to provide had they been called. Pretty much a slam dunk for Jeffy imo.
fierydemise
Platinum Member
The actual tapes are available somewhere, I heard them on the radio a couple days ago. It sounds even more damning on tape.
HardWarrior
Diamond Member
They were beyond damning. The 911 operator was all threats and attitude, as if she was talking to an unruly adult. That boy waited 3-hours by what was likely a dead body. When he diligently called back, he got the same treatment. It's doubtful this woman will work anywhere close to phones again, but having heard the disdain and arrogance in her voice, against a child, somehow that doesn't seem enough.
JEDIYoda
Lifer
My condolensces to the family!!
http://news.yahoo.com/s/ap/20060410/ap_on_re_us/911_call_death
By SARAH KARUSH, Associated Press Writer
54 minutes ago
SOUTHFIELD, Mich. - A lawsuit was filed Monday by the family of a woman whose 5-year-old son called 911 to report his mother had collapsed and was told by a dispatcher that he shouldn't be playing on the phone.
The family of the late Sherrill Turner is seeking damages in excess of $1 million from the City of Detroit.
Attorney Geoffrey Fieger said the city was not named in the lawsuit because state law prohibits it, but that the city would be liable for its employees. The defendants in the suit are two unnamed dispatchers, and the plaintiffs are the estate of Sherrill Turner and Robert Turner, the boy who made the 911 calls.
By the time authorities arrived following Robert's calls on Feb. 20, Sherrill Turner was dead.
Fieger, best known for representing assisted-suicide advocate Jack Kevorkian, has said the 46-year-old Sherrill, who had an enlarged heart, would have survived if help had been sent immediately.
However, he said Monday that the time of death remained unclear.
A message seeking comment on the lawsuit was left Monday for city lawyer John Johnson.
Detroit police are investigating the 911 response, and Police Chief Ella Bully-Cummings warned Friday not to rush to judgment.
"We teach our children in the face of an emergency to call for help and call 911," Fieger said at a news conference in Southfield. "But when children call and ask for help they're ignored, they're dismissed and they're threatened."
Robert, who turned 6 last month, sat next to Fieger and played quietly with a Spider-Man action figure, the laces of his black shoes dangling untied under the conference table.
Robert's oldest sister, Delaina Patterson, said the family is worried about Robert and plans to put him in therapy.
"He did everything right, and we believe he's a hero," she said.
Robert was alone with his mother when she collapsed in the bedroom. He called 911 at 5:59 p.m. and told the operator that his mother had passed out, but the operator asked to speak with an adult, Patterson said.
When he called back later, Patterson said, an operator said: "You shouldn't be playing on the phone."
In a tape of the call broadcast by Detroit-area television stations, the operator said: "Now put her on the phone before I send the police out there to knock on the door and you gonna be in trouble."
Police eventually arrived at the house after the second call, which was placed at 9:02 p.m., but Turner already was dead. EMS never came.
Fieger said what happened to Robert is not an isolated incident. He played a 911 call of a woman he is representing in another lawsuit against Detroit 911 dispatchers. The woman, Lorraine Hayes, called 911 twice on January 12, 2005, saying that her husband had shot her in the head.
The dispatcher did not take her seriously, and EMS arrived only after she called her son in Minnesota and he called Detroit police ? 45 minutes after Hayes' initial call, according to the lawsuit. Hayes became paralyzed as a result of her injuries.
In the call that Fieger played, a dispatcher asks Hayes: "Are you a mental patient?"
Fieger said the city had denied the existence of the tape. He would not say how he obtained it.
Hayes' lawsuit was filed in October. Both her suit and the Turner suit were filed in Wayne County Circuit Court.
http://news.yahoo.com/s/ap/20060410/ap_on_re_us/911_call_death
By SARAH KARUSH, Associated Press Writer
54 minutes ago
SOUTHFIELD, Mich. - A lawsuit was filed Monday by the family of a woman whose 5-year-old son called 911 to report his mother had collapsed and was told by a dispatcher that he shouldn't be playing on the phone.
The family of the late Sherrill Turner is seeking damages in excess of $1 million from the City of Detroit.
Attorney Geoffrey Fieger said the city was not named in the lawsuit because state law prohibits it, but that the city would be liable for its employees. The defendants in the suit are two unnamed dispatchers, and the plaintiffs are the estate of Sherrill Turner and Robert Turner, the boy who made the 911 calls.
By the time authorities arrived following Robert's calls on Feb. 20, Sherrill Turner was dead.
Fieger, best known for representing assisted-suicide advocate Jack Kevorkian, has said the 46-year-old Sherrill, who had an enlarged heart, would have survived if help had been sent immediately.
However, he said Monday that the time of death remained unclear.
A message seeking comment on the lawsuit was left Monday for city lawyer John Johnson.
Detroit police are investigating the 911 response, and Police Chief Ella Bully-Cummings warned Friday not to rush to judgment.
"We teach our children in the face of an emergency to call for help and call 911," Fieger said at a news conference in Southfield. "But when children call and ask for help they're ignored, they're dismissed and they're threatened."
Robert, who turned 6 last month, sat next to Fieger and played quietly with a Spider-Man action figure, the laces of his black shoes dangling untied under the conference table.
Robert's oldest sister, Delaina Patterson, said the family is worried about Robert and plans to put him in therapy.
"He did everything right, and we believe he's a hero," she said.
Robert was alone with his mother when she collapsed in the bedroom. He called 911 at 5:59 p.m. and told the operator that his mother had passed out, but the operator asked to speak with an adult, Patterson said.
When he called back later, Patterson said, an operator said: "You shouldn't be playing on the phone."
In a tape of the call broadcast by Detroit-area television stations, the operator said: "Now put her on the phone before I send the police out there to knock on the door and you gonna be in trouble."
Police eventually arrived at the house after the second call, which was placed at 9:02 p.m., but Turner already was dead. EMS never came.
Fieger said what happened to Robert is not an isolated incident. He played a 911 call of a woman he is representing in another lawsuit against Detroit 911 dispatchers. The woman, Lorraine Hayes, called 911 twice on January 12, 2005, saying that her husband had shot her in the head.
The dispatcher did not take her seriously, and EMS arrived only after she called her son in Minnesota and he called Detroit police ? 45 minutes after Hayes' initial call, according to the lawsuit. Hayes became paralyzed as a result of her injuries.
In the call that Fieger played, a dispatcher asks Hayes: "Are you a mental patient?"
Fieger said the city had denied the existence of the tape. He would not say how he obtained it.
Hayes' lawsuit was filed in October. Both her suit and the Turner suit were filed in Wayne County Circuit Court.
catnap1972
Platinum Member
What, no cries of "frivolous lawsuit" by anyone from the peanut gallery?
imported_xaguynamedguyx
Senior member
thats horrible
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