Raleigh RR is great. Their "installation" sucks (ours was done by a fellow from some 3rd world country who barely spoke English). He suggested we leave their ugly black cable lying over the middle of our floor (DUH!) instead of moving it to a less obtrusive location.
I would say 1) Install your own network card and 2) Have lots of cable ready to do whatever wiring you neeed yourself.
Pretty stable service; it goes out once in a while (maybe every few days), but the majority of these are fixed within 5 min. So I'm not too upset.
Make sure you have everything figured out with the administration and billing - it is a PAIN to get through to them and talk to anyone knowledgeable if you have problems.
Regardless of all of these headaches, I still recommend it because it's FAST! Woohoo, pings of 30-40 in games ROCK!
I've had RR for 6 months and haven't set up my email account with them yet
