Cable keeps dropping connection...

[Capone]

I've only had cable for about a month now, as it just came into the area. Before every once in a while it would drop the connection and I had to wait about 15 mins and it would be back on, but over the past few days it stays off for hours at a time, the modem just sits and blinks. Could this be a modem problem or a provider problem? They've also been advertising a lot so I think they are taking on more customers so maybe this is causing it?

 

[howdyduty]

You should call their customer support and state that you have 'no service' when this happens. Call them each time it happens. Likely a line-man will need to come out and fix a splitter somewhere.

 

[El Tigre]

This is a bad cable or splitter somewhere.
Is your Tv reception bad too?

Call customer service and be insistent that they fix it.