cable guy 3 hours late, tip or no?

[swbsam]

He first brought the wrong cablecard type, then he came 3 hours later with the replacement (vs. "i'll be right back)...

Tip or no tip?

 

[Chaotic42]

I've never tipped the cable guy. I didn't know I was supposed to.

 

[lxskllr]

I didn't know you tipped the cable guy. When they installed my internet, I just offered drinks. I hope I wasn't supposed to give them money :^/

 

[xSauronx]

the problems may or may not exactly be his fault, but i wouldnt. hell, i did satellite work for a little while and only had offers of tips twice. are you really supposed to tip the guy?

 

[Jeff7]

I don't tip them even when they're on time....which doesn't happen anyway.

 

[Brutus04]

tip?

 

[frostedflakes]

People tip the cable guy?

I'm sure he makes decent money, I wouldn't worry about a tip.

 

[xanis]

WTF? Why would you tip the cable guy?

 

[Soundmanred]

Originally posted by: Xanis
WTF? Why would you tip the cable guy?

 

[grohl]

I tipped my DISH guy $20 since he made the install nice and spent lots of time on it. And it was over 100 degress that day.

 

[olds]

I only tip if they do something outside the scope of a normal installation.

 

[SneakyStuff]

I've never tipped the cable guy ever, it's his job.

 

[keird]

Originally posted by: oldsmoboat
I only tip if they do something outside the scope of a normal installation.

Basement installations?

 

[Baked]

I tip him if he turns on some premium channels for me.

 

[Squisher]

Do you tip the mailman?

 

[olds]

Originally posted by: keird

Originally posted by: oldsmoboat
I only tip if they do something outside the scope of a normal installation.

Basement installations?

He earned it. Those rock walls are 3 feet thick.

 

[swbsam]

Originally posted by: xSauronx
the problems may or may not exactly be his fault, but i wouldnt. hell, i did satellite work for a little while and only had offers of tips twice. are you really supposed to tip the guy?

So I guess my "tip" would be not to call and complain. I was most annoyed when I called his cell phone back to ask when he'd be here, saying "it's been three hours.." and he got belligerent, saying that he knew what time it was and didn't need me to tell him..

 

[Fritzo]

Originally posted by: Chaotic42
I've never tipped the cable guy. I didn't know I was supposed to.

Same. Those guys make $$$$$$ anyway.

 

[keird]

Originally posted by: oldsmoboat

Originally posted by: keird

Originally posted by: oldsmoboat
I only tip if they do something outside the scope of a normal installation.

Basement installations?

He earned it. Those rock walls are 3 feet thick.

Well, if he can get it through 3 feet of stone and not hit your moat or damage any of the shackles on your basement wall, he deserves something special. We're just talking about the tip, though. Right?

:laugh:

 

[lxskllr]

Originally posted by: swbsam

Originally posted by: xSauronx
the problems may or may not exactly be his fault, but i wouldnt. hell, i did satellite work for a little while and only had offers of tips twice. are you really supposed to tip the guy?

So I guess my "tip" would be not to call and complain. I was most annoyed when I called his cell phone back to ask when he'd be here, saying "it's been three hours.." and he got belligerent, saying that he knew what time it was and didn't need me to tell him..

You kind of went on the offensive with your call. I probably would have responded irritably also. He's trying to get his workload cleared, and customers calling him, and telling him the time doesn't help.

 

[Oceandevi]

Originally posted by: Fritzo

Originally posted by: Chaotic42
I've never tipped the cable guy. I didn't know I was supposed to.

Same. Those guys make $$$$$$ anyway.

haha not these days.. contractors mainly and its piece work.

 

[DAGTA]

Originally posted by: lxskllr

Originally posted by: swbsam

Originally posted by: xSauronx
the problems may or may not exactly be his fault, but i wouldnt. hell, i did satellite work for a little while and only had offers of tips twice. are you really supposed to tip the guy?

So I guess my "tip" would be not to call and complain. I was most annoyed when I called his cell phone back to ask when he'd be here, saying "it's been three hours.." and he got belligerent, saying that he knew what time it was and didn't need me to tell him..

You kind of went on the offensive with your call. I probably would have responded irritably also. He's trying to get his workload cleared, and customers calling him, and telling him the time doesn't help.

WTF?

You pay for the installation service and you are given a time. three hours is not "be right back" If I had called and he gave me crap about my call, I would have told him not to bother coming back and then placed a call to his corporate office.

People need to stop being doormats.

 

[TridenT]

No.

I would never tip these guys anyway.

 

[Dacalo]

Tip cable guy? Has our service industry deteriorated that much that our expectations our so low now?

 

[Oceandevi]

Originally posted by: DAGTA

Originally posted by: lxskllr

Originally posted by: swbsam

Originally posted by: xSauronx
the problems may or may not exactly be his fault, but i wouldnt. hell, i did satellite work for a little while and only had offers of tips twice. are you really supposed to tip the guy?

So I guess my "tip" would be not to call and complain. I was most annoyed when I called his cell phone back to ask when he'd be here, saying "it's been three hours.." and he got belligerent, saying that he knew what time it was and didn't need me to tell him..

You kind of went on the offensive with your call. I probably would have responded irritably also. He's trying to get his workload cleared, and customers calling him, and telling him the time doesn't help.

WTF?

You pay for the installation service and you are given a time. three hours is not "be right back" If I had called and he gave me crap about my call, I would have told him not to bother coming back and then placed a call to his corporate office.

People need to stop being doormats.

Installers and dispatchers are from different planets.. The reality is that some customers take longer to setup. Having a set timeframe for install is unrealistic.