Cable Company Killed My Router & Network

[NomisST]

I came home one day and my internet stopped working. There was a big red dot on my linksys router and I resetted everything. When trying to go on my computer again I couldn't even use my network or go online. I called the cable company and they told me they upgraded there service and everything had changed around my area. When that happend my router wouldn't work anymore! I couldn't even log into it. I recently bought a D-Link Router and it's working perfectly. All computers go online, but except for one thing. I cannot see anyone but myself on the router. I only see my computer, for the other computers they can see everyone that is on the network, but cannot log into there PC's. Yes we are sharing and before any problems with the cable company everything was working flawlessly. Now all of a sudden we cannot view eachother on the Lan but can go on WAN. WHAT DID THE CABLE COMPANY DO!?!?! Also can anyone PLEASE help me get the Lan up because I am about to reformat soon and I need to move all my files. Please thank you.

 

[JackMDS]

Let me be sure that I understand.

The Cable Company I.e. your ISP killed your LAN, but they do not care that you are capable to Go on the Internet with all of your computers band share their Feed????
:shocked:

 

[Cheetah8799]

All the cable company cares about is the line going to your house, and maybe the cable modem if you leased it. The rest is up to you, unless you want to pay them to come out and help... When they upgrade their service, I think it does make a change to your cable modem, but not the router. I'd be suprised if a change they made to the cable modem would cause your router to bite the dust.

In the end, I'm leaning more towards you having bad luck at about the same time as the cable company making their changes.

You could un-plug your cable modem from your router, that would take it out of the picture and allow you to fix the internal network without any other potential hardware problems.

Try booting your computers with Knoppix and see what happens. If they are all able to access eachother via their IP addresses, then it's not your modem or router, it's Windows.

Oh, and when you say your computers can't "see" eachother, does that mean in Network Neighborhood they can't see eachother? Have you tried to ping each machine to see if they can actually connect to eachother?

 

[NomisST]

Yea acutally I'm on windows 2000. I mean they can't see eachother meaning in network neighborhood. But for some reason now I can see everyone on the network but cannot access or ping them. I can see them on the router too, they are connected. The only thing is it says my workgroup is inaccessible and the network path wasn't found but then later on I can access the workgroup but can't go into individual PC's and get into there shares. I don't know what's going on. I just need to found out how I can access the other pc's on the network. Please help. Thanks

 

[JackMDS]

Link to: Sharing Disk Drives Between Computers on Windows Network.

:sun:

 

[NomisST]

heh, the problem was the ip address. In zonealarm it was set up that my 192.168.1.xxx from the linksys router to be able to pass through. Now I got this Dlink the IP is 192.168.0.xxx. I have to reconfigure zonealarm. hehe thanks for the help though.

 

[JackMDS]

LOL.

So the Cable ISP did not Kill you after all.:beer: