BWAHAHAHA So the Radio Shack worker asks "Can I help you with something?"

[Woodchuck2000]

That's funny, all the Radio Shacks near me employ qualified Electrical/Electronic Engineers. You must have picked a bad one...

 

[Yossarian]

Yeah that was hilarious.

 

[DarkManX]

im an ex-radio shack employee, most of the people that work at radio shack do not know what a coax cable or impedence is, nor does radio shack care, when i was interviewed all they wanted to know about is my sales skills. Once you are working you have to focus on selling cell phones, sattelite dish, service plans, accesories to any high end goods u sell, and getting the biggest total ticket possible.

 

[SweetSweetLeroyBrown]

Originally posted by: RaynorWolfcastle

Originally posted by: Bleep
The question was dumber than the answer. Have you ever heard of 300 ohm coax?

Bleep

I've never paid much attention to coax cable since I've never had to do anything with it, so I hadn't any idea as to what I needed to impedence-match to. And for your information there is obviously some use for it since they did sell splitters that were for impedence matching to 300 ohms.

So in other words, you're more of an idiot than the kid working at Radio Shack.

 

[RaynorWolfcastle]

Originally posted by: Astaroth33

Originally posted by: fyleow
To be fair to him the question is somewhat technical and not expected to be common knowledge. If it was "Bob's TV splitter shop" then you could find him at fault, but I think in this case he tried his best to help you.

True. You cannot expect a poorly paid Radio Shack employee to know everything about every single product. A cable guy, on the other hand, should know. Also, as others have pointed out, YOU didn't know..

The funny part wasn't that he didn't know the answer, the funny part is that he had no idea what I was talking about but tried to cover it up. There's a difference between no knowing the value of the impedence you need and not knowing what an impedence IS. At the very least, these people should have a basic understanding of electronics when they're hired, they're called RADIO SHACK they're supposed to understand some electronics. I was hoping he would know the answer to my question, but I certainly didn't expect him to know. I was expecting something along the lines of "I'm sorry, I couldn't tell you off hand".

I really didn't need to him to tell me that the one with the wider range of working frequencies was better than the one with the smaller range, I knew that. The one with the wider range of frequencies was more expensive than the other one, that's why I asked otherwise, I'd have just grabbed the more flexible one.


Here's an analogy for all the people saying I'm as stupid as him since I didn't know the answer to the question either:
If I go to the computer store and I ask the salesman for some help picking out a video card and I tell him. I tell him I want to play counterstrike on my computer, so can I buy the 128MB version of the card or do I need the 256MB version (for simplicity's sake, assume that it's just as fast but has twice the memory). I'm really hoping that if the salesman doesn't know the answer he will tell me that he doesn't know how much video RAM that game uses instead of telling me to buy the version that has more RAM because it's better for all games.

 

[RaynorWolfcastle]

Originally posted by: DarkManX
im an ex-radio shack employee, most of the people that work at radio shack do not know what a coax cable or impedence is, nor does radio shack care, when i was interviewed all they wanted to know about is my sales skills. Once you are working you have to focus on selling cell phones, sattelite dish, service plans, accesories to any high end goods u sell, and getting the biggest total ticket possible.

Heh, I had previously thought that they gave some basic training in electronics (or checked that you had some electronics knowledge already so that their salespeople wouldn't be completely helpless if someone asked something about the electronics section that takes up a good portion of the store.

 

[SweetSweetLeroyBrown]

Do you think McDonalds employees are there to provide you with gourmet food reviews? No, they are there to sell you a product.

Same as Radio Shack. It's YOUR job to do the research!!!

You're cheap ass wants low priced products along with expert advice.

 

[fyleow]

Originally posted by: RaynorWolfcastle

Originally posted by: Astaroth33

Originally posted by: fyleow
To be fair to him the question is somewhat technical and not expected to be common knowledge. If it was "Bob's TV splitter shop" then you could find him at fault, but I think in this case he tried his best to help you.

True. You cannot expect a poorly paid Radio Shack employee to know everything about every single product. A cable guy, on the other hand, should know. Also, as others have pointed out, YOU didn't know..

The funny part wasn't that he didn't know the answer, the funny part is that he had no idea what I was talking about but tried to cover it up. There's a difference between no knowing the value of the impedence you need and not knowing what an impedence IS. At the very least, these people should have a basic understanding of electronics when they're hired, they're called RADIO SHACK they're supposed to understand some electronics. I was hoping he would know the answer to my question, but I certainly didn't expect him to know. I was expecting something along the lines of "I'm sorry, I couldn't tell you off hand".

I really didn't need to him to tell me that the one with the wider range of working frequencies was better than the one with the smaller range, I knew that. The one with the wider range of frequencies was more expensive than the other one, that's why I asked otherwise, I'd have just grabbed the more flexible one.


Here's an analogy for all the people saying I'm as stupid as him since I didn't know the answer to the question either:
If I go to the computer store and I ask the salesman for some help picking out a video card and I tell him. I tell him I want to play counterstrike on my computer, so can I buy the 128MB version of the card or do I need the 256MB version (for simplicity's sake, assume that it's just as fast but has twice the memory). I'm really hoping that if the salesman doesn't know the answer he will tell me that he doesn't know how much video RAM that game uses instead of telling me to buy the version that has more RAM because it's better for all games.

When you asked the question you knew he couldn't answer it. How is he supposed to know the frequency for your cable provider or your specific TV?

If I were you I would have just bought both of them and tried it at home and returned the one I didn't need.

 

[RaynorWolfcastle]

Originally posted by: SweetSweetLeroyBrown
Do you think McDonalds employees are there to provide you with gourmet food reviews? No, they are there to sell you a product.

Same as Radio Shack. It's YOUR job to do the research!!!

You're cheap ass wants low priced products along with expert advice.

No, you need to read more carefully. You see, I said I didn't expecting him to know the answer to my question, but I hoped he would. What I expect is that he doesn't give me an answer that he obviously pulled out of his ass. Read my post again more slowly. Had he said he didn't know I'd have done what I ended up doing anyways, taking an educated guess.

fyleow, it's actually a standard kind of like AGP or PCI it doesn't change depending on the vendor. I knew he probably wouldn't know the answer, but it doesn't hurt to ask.

 

[SweetSweetLeroyBrown]

Originally posted by: RaynorWolfcastle

Originally posted by: SweetSweetLeroyBrown
Do you think McDonalds employees are there to provide you with gourmet food reviews? No, they are there to sell you a product.

Same as Radio Shack. It's YOUR job to do the research!!!

You're cheap ass wants low priced products along with expert advice.

No, you need to read more carefully. You see, I said I didn't expecting him to know the answer to my question, but I hoped he would. What I expect is that he doesn't give me an answer that he obviously pulled out of his ass. Read my post again more slowly. Had he said he didn't know I'd have done what I ended up doing anyways, taking an educated guess.

He did not pull an answer out of his ass...but you sure did pull this this thread out of you ass.

 

[Evadman]

Being a good bullsh!tter is part of working retail. You will not understand if you have not worked retail. Answering, "I don't Know" is not an option in most instances. Again, if you have never worked retail, you will not understand.

He needs to learn how to bullsh!t correctly.

 

[Beller0ph1]

Heh...the RS employee is right. Being an ex Shacker myself, I hated seeing their business model go from actually helping people with their electronics, to shoving cell phones and satellite dishes down their throats. We did get a little training on it, but most of the training comes from on the job. If your manager or the other experienced people are asses and they won't train you, the whole store suffers. And with the rapid pace of the way technology changes, they can't invest enough money to keep people up with the training. I for one, would have known which splitter you needed, and it was the higher frequency one.

 

[Supahfreak]

Originally posted by: ThaGrandCow
The funny thing is he was right.

FreAk😀