Originally posted by: clarkmo
Originally posted by: KF
I have nothing but good to say about EMS computing. Fast, cheap, correct.
I saw this thread about EMSComputing, and there have been others, so I thought I would start a similar one on the behavior of SVCompucyle. But the thread-masters here locked it, unlike those which have been going on for a long time. I wonder why?
Probably because you hadn't tried very hard to resolve your situation...
In before the lock.
They aren't going to lock it. EMS is the topic, not SVC. They may delete my comments.
> Probably because you hadn't tried very hard to resolve your situation.
If they haven't answered the email in 9 days, they aren't going to.
SVC has an in at Anandtech. Either that or SVC lawyers have made contact before. Too bad EMS doesn't have that advantage. This thread is as off topic if EMS is the subject as it is if SVC is the subject.
> You could call or use one of their other emails.
I used the email SVC says they want me to use. All the emails are
somebody@svcompucycle.com. Calling transcontinental and being put on hold will run up a big bill. SVC knows that and they use it to their advantage.
>The situations are not the same. You just wanna use the forums to wail and scream.
I got the mistaken idea that SVC was a good place to deal with from reading the SVC fanboys here, and not "Brag and Moan." The word has to get out about SVC. I am far from the only one SVC treated this way. Other people were speaking up before they did a panic, emergency deletion of the thread within a half hour. They were five SVC fanboys that hopped on the topic within 15 minutes. I never got that amount of response to anything I ever wrote. At that rate it would have been one of the longest threads within a few hours. If you know where to look on the 'net, you can find more about the problems with SVC. That's the trouble. It should be a topic here where people will be warned. No one reads Brags and Moans. "Brags and Moans" is not about anything. It is all about miscellaneous. It's boring. They delete it periodically, so you can't follow anything. You would never know if SVC was even mentioned unless you read every word of every message. Meanwhile EMS gets worked over the coals regularly. I'm not saying EMS doesn't deserve some of it. It just happens I got great service and a great deal from them. I ordered from SVC and EMS within hours of each other, but got my stuff 2 days earlier from EMS. The orders came through the UPS same shipping depot in California. The SVC order was all in small box (heatsinks, cables, fans). The EMS order was a big computer case.
I've got nothing against SVC. They are one of the amazing places on the Internet. I figure I came out ahead compared to some other places. I didn't get first-class quality, but I didn't expect it either. It was satisfactory. I just don't get why they won't straighten out my order. Are they bankrupt? Are they folding?
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