I am so fvcking sick of retail theft. Whether it be internal (which I know some of it is) or not, I just cant stand it. So today at Staples, we were really busy, and I happened to see this middle aged, balding guy come in with a plastic grocery bag. Inside he had a webcam, telephone, and a "mini-box" verison of Norton Systemworks (didnt come from us). I asked if he needed help and he explained how the webcam didnt work. I spoke to my manager and he said it was fine because he still sold the item. $100 credit. Then he whips out some old Vtech junk phone. Again no box, no reciept, no nothing. I looked it up and gave him 12.50 in credit. He then swaps the camera for a different model and starts to walk around the store, with the webcam in our new Staples bag.
He then asked to for some cdr's and I showed him a Sony 50 pack for 8.94 and walked away. The guy then proceddes to PUT THE CDS IN HIS BAG.
I was like WTF you arent going to steal right in front of me. I told the manager that the alarm was going to go off on his way out and to stop him. Of course it did and he was beyond busted. He was like " UH uhh yeah, my reciept is right here" and felt every body part to make sure. It was very fun to see him dance from behind a two way mirror. He was like ok heres the money (which was really free money) and left very quickly. We bent over backwards for this guy and he stole 3 seconds later, what an ass. I doubt he will be back
-BTW, I caught a lady using a baby carriage and changing bag stealing expensive labels, exacto blades, but only after she got $480 for free. This guy was more fun though.
-BUMP AND UPDATE
- So I was stopping by work today with a friend of mine and my manager comes outside for a smoke break and mentions to me that the baby lady is INSIDE the store as we speak. I waited a couple of minutes and went inside. She somehow MANAGED TO RETURN $380 in the same junk AGAIN. My main manager was on a confence call and this lady was the friend of the first lady and was under the radar. Once they realized we were scammed AGAIN, my manager stuck to her like glue and she bought a digital camera and phone with the store credit. At this point, I walked in and was handed a digital camera and told to take a picture of her car and if possible her, since I wasnt in uniform or on the clock. The lady then walked out, and my manager owned her big time. He told her the following, outside of the store to avoid any other customers.
Manager: "Mam, THE POLICE HAVE BEEN INFORMED."
Her: "FOR WHAT?!!"
Manager: "FOR WHATEVER." and he walked away.
I then walked really fast to her car, and was going to snap a picture but she and her dirtbag kids were all looking my way. I gave her a dirty look, like the gig is up and she sped away in her Saturn. I got the plate number and walked back into the store. These people are working as a team, I would solve the problem but I am not a stupid cashier (honestly our cashiers are just plain DUMB) so its really out of my control.
He then asked to for some cdr's and I showed him a Sony 50 pack for 8.94 and walked away. The guy then proceddes to PUT THE CDS IN HIS BAG.
I was like WTF you arent going to steal right in front of me. I told the manager that the alarm was going to go off on his way out and to stop him. Of course it did and he was beyond busted. He was like " UH uhh yeah, my reciept is right here" and felt every body part to make sure. It was very fun to see him dance from behind a two way mirror. He was like ok heres the money (which was really free money) and left very quickly. We bent over backwards for this guy and he stole 3 seconds later, what an ass. I doubt he will be back -BTW, I caught a lady using a baby carriage and changing bag stealing expensive labels, exacto blades, but only after she got $480 for free. This guy was more fun though.
-BUMP AND UPDATE
- So I was stopping by work today with a friend of mine and my manager comes outside for a smoke break and mentions to me that the baby lady is INSIDE the store as we speak. I waited a couple of minutes and went inside. She somehow MANAGED TO RETURN $380 in the same junk AGAIN. My main manager was on a confence call and this lady was the friend of the first lady and was under the radar. Once they realized we were scammed AGAIN, my manager stuck to her like glue and she bought a digital camera and phone with the store credit. At this point, I walked in and was handed a digital camera and told to take a picture of her car and if possible her, since I wasnt in uniform or on the clock. The lady then walked out, and my manager owned her big time. He told her the following, outside of the store to avoid any other customers.
Manager: "Mam, THE POLICE HAVE BEEN INFORMED."
Her: "FOR WHAT?!!"
Manager: "FOR WHATEVER." and he walked away.
I then walked really fast to her car, and was going to snap a picture but she and her dirtbag kids were all looking my way. I gave her a dirty look, like the gig is up and she sped away in her Saturn. I got the plate number and walked back into the store. These people are working as a team, I would solve the problem but I am not a stupid cashier (honestly our cashiers are just plain DUMB) so its really out of my control.
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