Bugzilla System Setup Problems

htmlmasterdave

Golden Member
Jul 13, 2001
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Hey guys,

I'm having some problems getting bugzilla's checksetup script to finish successfully. I've spent a whole bunch of time updating and installing things to get to the point where it checks the mysql connection. This is where I seem to be stuck. I get this error message:

"Error: Client does nto support authentication protocol requested by server; consider upgrading MySQL client. Is your database installed and up and running? Do you have the correct username and password selected in localconfig?"

I tried connecting using the same user information I entered in localconfig and it seems to work. One thing I found was that if the perl module DBD-mysql is too old then I will get his error, but I think I'm using the newest version(3.0002). Is there a way to check this version?

Anyways any help at all would be greatly appreciated, I've been stuck for quite some time on this now :(
 

stndn

Golden Member
Mar 10, 2001
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I think that's because the authentication scheme for mySQL has changed during one of their upgrades.
I forgot which version it was, but i think mysql 4.0 -> 4.1 changed the password authentication thing...

bugzilla docs has simple page explaining why that happens. It's basically the same thing.
 

htmlmasterdave

Golden Member
Jul 13, 2001
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That was the page I found before... how would I recompile it against the newer version of msql? I already went the newest version route and that doesn't seem to have helped. Thanks for the response :)