Just to start off with, I have moved 3 times in the past three years. So I have rented a truck a time or two for moves. Finally purchased a house so hopefully I won't have to move for at least another 5 years.
On Nov 26th, I went online and reserved a moving truck for Dec 18th. I figured this was PLENTY of time for a truck reservation. Two weeks went by and there were no phone calls from Budget saying there might be a problem.
On Dec 18th(Saturday), I showed up when the truck rental store opened. I was told there were no trucks. I looked at the guy dumbfounded. He said that all five reservations for that day were without trucks. On Thursday, Budget had come and taken all his for another location. He said that he had called corporate trying to get some trucks but had no luck. He recommended that I call and raise some hell.
I called Budget and they transfer you to their truck locator specialists. Well they don't work on weekends. So basically, I needed to move and there wasn't a truck for me to use.
I called all the usual suspects, Uhaul, Penske, etc.
No one had any trucks that late of notice.
Luckily I thought I remembered seeing a sign about Lowes renting trucks for $20 for 75 minutes. I went to Lowes and rented a truck. For every 15 minutes past 75 minutes, I had to pay an extra $5. It ended up costing me $100. The truck was about 7-8ft long truck that wasn't covered. Thank god it wasn't raining.
It took about 10 trips to move all my stuff but I got it done. I plan to write Budget a nasty letter. I sure as hell won't rent a car or truck from them ever again. And considering that I have to rent cars when I go on travel for work, they will lose a decent amount of money just from my business.
Cliff Notes:
Reserved a rental truck with Budget
They didn't have one
Got screwed on my move
Lowes saved my butt with a tiny rental truck
On Nov 26th, I went online and reserved a moving truck for Dec 18th. I figured this was PLENTY of time for a truck reservation. Two weeks went by and there were no phone calls from Budget saying there might be a problem.
On Dec 18th(Saturday), I showed up when the truck rental store opened. I was told there were no trucks. I looked at the guy dumbfounded. He said that all five reservations for that day were without trucks. On Thursday, Budget had come and taken all his for another location. He said that he had called corporate trying to get some trucks but had no luck. He recommended that I call and raise some hell.
I called Budget and they transfer you to their truck locator specialists. Well they don't work on weekends. So basically, I needed to move and there wasn't a truck for me to use.
I called all the usual suspects, Uhaul, Penske, etc.
No one had any trucks that late of notice.
Luckily I thought I remembered seeing a sign about Lowes renting trucks for $20 for 75 minutes. I went to Lowes and rented a truck. For every 15 minutes past 75 minutes, I had to pay an extra $5. It ended up costing me $100. The truck was about 7-8ft long truck that wasn't covered. Thank god it wasn't raining.
It took about 10 trips to move all my stuff but I got it done. I plan to write Budget a nasty letter. I sure as hell won't rent a car or truck from them ever again. And considering that I have to rent cars when I go on travel for work, they will lose a decent amount of money just from my business.
Cliff Notes:
Reserved a rental truck with Budget
They didn't have one
Got screwed on my move
Lowes saved my butt with a tiny rental truck
