What do you have for
1) Version of Windows, including the Service Pack level
2) antivirus program (be exact about the version as well as the brand, and how recently was it updated)
3) firewall software
4) firewall hardware
5) do other computers share your Internet connection, wired or wireless
6) have you tried an antivirus scan yet, and if so, what did it detect (names help here)
7) ditto for anti-spyware programs like Lavasoft Ad-Aware SE Personal, Microsoft AntiSpyware Beta, and Spybot Search & Destroy, did you run scans and what (if anything) did they find
8) do you have risk factors such as P2P, warez (illegit software), or s0me 0ther f0rm of risky stuff g0ing 0n?
9) who uses this computer besides you?
