BSOD: Random reboot from a bugcheck

[Collider]

Hi all - I'm getting random BSOD crashes. After the install I see the following error message in the Event Viewer, however there is nothing in the logs prior to the crash.

I am running Windows 10 on the PC with specs in the signature. Currently the system is not overclocked and running at stock as I am trying to isolate and fix the cause of the crash.

The crash happens when the system is mostly idle and not under any kind of load. I can run Prime95 for a couple of hours without any errors.

Error:

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001a (0x0000000000041792, 0xffff8c80003619a8, 0x0000000000008000, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: fed25666-4956-43fc-bb66-f4c58afcca3f.​

What can I do to fix this or at least get more info on this obscure crash message? Thanks!

 

[RLGL]

Are you running Norton, Kaspersky or some other Non windows firewall or AV programs? If so switch to windows defender and see if the bugcheck stops. Use only one such program not multiple security

 

[denis280]

try running this.http://www.resplendence.com/whocrashed_os.htm

 

[Ketchup]

There was a bug with Westmere processors running Hyper-V in Windows Vista and 7 (and their comparable server versions) that caused a crash very much like this one, 0x0000001a. I would be surprised it is wasn't fixed at this point, but the fact that you are seeing the same crash prefix, are running a Westmere processor, and are running an OS that supports Hyper-V, makes me think this bug may not be completely "fixed."

So my first suggestion would be that if you aren't using Hyper-V, just disable it, and let us know what happens.

 

[Collider]

Im currently trying the suggestions listed here. I uninstalled Kaspersky and now running just Windows Defender - need to wait a few days to see if the crash creeps up.

Regarding Hyper V - I'm running Windows 10 Home Edition, which shouldn't have any Hyper V features, but under Services I can see a whole slew of Hyper V services, all them are disabled though.

 

[Collider]

try running this.http://www.resplendence.com/whocrashed_os.htm

Thanks for this, it looks very useful. Will try it out.

 

[Collider]

It's been about 5 days now without Kaspersky and so far no BSOD.

Need to monitor for about another week or so to make a decisive call.