BSOD questions....

Jun 23, 2006
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0
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Had several BSOD,s this morning and haven't made any hardware/drivers changes in about 4 months...
Here is the reports,

On Sat 12/5/2015 6:31:52 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\120515-11169-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x14D9A1)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8800F76E9A1, 0xFFFFF88006CF1E90, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_SERVICE_EXCEPTION



On Sat 12/5/2015 6:31:52 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x14D9A1)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8800F76E9A1, 0xFFFFF88006CF1E90, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. SYSTEM_SERVICE_EXCEPTION



On Sat 12/5/2015 5:43:01 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\120515-11902-01.dmp
This was probably caused by the following module: watchdog.sys (watchdog+0x122F)
Bugcheck code: 0x10E (0xB, 0xFFFFF880026F44E0, 0xFFFFFFFFC000000D, 0x0)
Error: VIDEO_MEMORY_MANAGEMENT_INTERNAL
file path: C:\Windows\system32\drivers\watchdog.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Watchdog Driver
Bug check description: This indicates that the video memory manager has encountered a condition that it is unable to recover from.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

The pc isn't dirty by any stretch of the imagination and everything has been removed/reseated.
Any ideas besides running Memtest or reinstalling the OS?
 

Burpo

Diamond Member
Sep 10, 2013
4,223
473
126
It is telling you that it's a driver problem. Why would you run memtest or reinstall Windows?

It's important to have latest drivers, not just for the video card, but also network drivers etc., to prevent potential crash (s).
 
Last edited:

Ketchup

Elite Member
Sep 1, 2002
14,558
248
106
Yeah, they are pointing to your video card driver. If it's not a bad driver, then the card itself may be faulty.
 

Fardringle

Diamond Member
Oct 23, 2000
9,200
765
126
I was repeatedly getting these same errors on my system a while ago, and it turned out to be a failing (old) video card. If you haven't already done so, try completely removing all of the ATI software and install the newest drivers available for your card. If you still have the same problem, it may be an issue with the card itself.
 
Jun 23, 2006
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Tried uninstalling drivers/reinstalling different GPU drivers with same results. Don't think it would be the card itself as its only about 8 months old.
Finally decided to reinstall the OS as well as all new drivers including crimson and so far everything seems to be running great.
Thanks!
 

John Connor

Lifer
Nov 30, 2012
22,757
617
121
Could also have been a driver that uses the GPU.

If I ever get a BSOD I try to remember what I recently done. Like install a program or a piece of hardware.
 

Charlie98

Diamond Member
Nov 6, 2011
6,292
62
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Tried uninstalling drivers/reinstalling different GPU drivers with same results. Don't think it would be the card itself as its only about 8 months old.
Finally decided to reinstall the OS as well as all new drivers including crimson and so far everything seems to be running great.
Thanks!

My HTPC previously had an HD6450, I updated to one of the newer Catalyst drivers and I instantly started having stability problems. I tried uninstalling/reinstalling everything and I eventually wound up just mounting a backup image of the OS, which fixed it. It happens....