BSOD hell on new system... help

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Thanearchon

Member
Nov 4, 2007
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OK, built a new system this weekend and having no end of trouble. Specs:

MSI P6N Diamond NF680i mobo
Core 2 Quad 6700
MSI NX8800GTX OC
4 Gb Ballistix Crucial PC6400 memory (1 gig sticks)
Samsung 500G 7200 rpm HD500
Asus DVD burner DRW-2014L1T LS SATA1
Logitech z5500 speakers (these turned out to be ludicrously excessive - but fun!)
Antec 900 Case
Windows Home Premium Vista 64
Dell 24" WFP monitor.

Bios V1.2 071307

Well, the monitor was dead on arrival (turns out that loose pieces rattling around inside isn't a good sign) That's on RMA. Then, the machine BSOD'd during the reboot while installing Windows. Restarted the install, all was fine. Marvelled at how nice bioshock looked, etc. Went to bed, discovered overnight BSOD. Rebooted successfully, but windows thought it was the first time, got all the new user stuff, lost my wallpaper (reverted to old registry?) LOST MY BIOSHOCK SAVES AND HAD TO REACTIVATE IT!!!!! This then happened again an hour later, and the machine went down hard. Every attempt to reboot was to BSOD, including safe mode. Pulled out the mem sticks, shuffled them, only put two back in. Machine started up, but then same thing happened again. Every time it successfully restarts, it has reverted to virginal state (lost user settings, wallpaper, etc). Currently I have one of four mem sticks in there, and it's running, but it crashes on any attempted reboot.

I am not overclocking. All timings and voltages are on Auto.

I'm in the process of downloading the ultimate boot cd to run memsys, but I doubt this is the memory at this point. I have the Windows debugger installed and 9 juicy dump files to look at, but 'You don't have permission." It wants me to contact an *administrator.* I'll administrate its ass allright.... It says my profile didn't load properly and I have a temporary one... problem is each attempt at reboot is a BSOD.

I suspect this is the motherboard or processor but I'd love to find out it's because I forgot to move jumper 61GHNS from plug 6 to plug 11 (if there is such a thing).

I humbly throw myself at the feet of thy collective wisdom.

Thanearchon

PS. On the Antec 900 case with this mobo, should I connect the HD Audio or AC97 Case connector to the front audio connecter on the mobo???? Read somewhere this might deactivate rear audio jacks?
 
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Thanearchon

Member
Nov 4, 2007
31
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Got a variety so far. Most common are "Page fault in non-paged area" and "Bad pool header" Have also seen "Attempt made to write to read only memory" once or twice.
 
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vanvock

Senior member
Jan 1, 2005
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Triple check hard drive connections & or jumpers, maybe swap the cable if you have another. You can research those faults on the MS website, They usually have some tips on what to do. try re-setting CMOS.
 
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Thanearchon

Member
Nov 4, 2007
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SATA drive so no jumpers?
I do have some other SATA cables... certainly haven't tried that yet.
How would resetting the CMOS help? I'm already on default BIOS settings.

Thanks again,
Thanearchon
 
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vanvock

Senior member
Jan 1, 2005
959
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Well it couldn't hurt. You may just need to pull it back down to bare min. config. 1 stick ram etc, motherboard out on the box & if it boots add 1 thing at a time to find prob. check the standoffs that the board mounts to be sure they're all in the right place & no extra's where they're not used. It may be a deal with Vista which I'm not familiar with.

Can you get into BIOS?
 
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oynaz

Platinum Member
May 14, 2003
2,449
3
81
Your rig definitely shows the symptoms of faulty RAM, so Robisbell's suggestion is very good.
 
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Thanearchon

Member
Nov 4, 2007
31
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Well, maybe I'm missing something basic but I don't do a lot of CD burning...

I downloaded the self-executable which extracted into the UBCD411.iso

Burned that to a DVD.

Set CD as the first boot device on both of my computers - functioning and problem child. It skipped past the CD on both and went to boot windows. I put the DVD back into the laptop and sure enough, the iso is there on the disk. Is there some additional burning trick required to make it bootable or is the image itself all that's needed?

Thanearchon
 
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dclive

Elite Member
Oct 23, 2003
5,626
2
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Nero has the option "burn as image" in the utility; you need to burn the ISO as a disk image onto the CD, not as a file. Once it's burned, you'll know it's successful because you'll see lots of files on the CD. Google 'how to burn an iso' or something similar for a how to.
 
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Thanearchon

Member
Nov 4, 2007
31
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Sorry, went away for weekend. OK, successfully burned DVD and memtest is running. Will report results in AM. So far, no problems in 1:33 minutes, lol


Now, how do I score administrator priviledges for my dump files if my profile keeps getting corrupted?

Thanearchon
 
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robisbell

Banned
Oct 27, 2007
3,621
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dump files at this point won't help and since the profiles are being corrupted, so too will the files. I have a feeling you are going to need to perform a clean wipe of the drive and a reload if the memory tests come back clean, or if they don't. I've a few other suggestions but let's take it one step at a time.
 
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Thanearchon

Member
Nov 4, 2007
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OK. so far 1 pass, 0 errors and we are 1:29.37 into testing. Nice to know the cheapest piece of suspect equipment seems to be working.

Testing continues.

I'm still bothered by the crash during the initial install... it never actually got to a windows environment before crashing the first time. Think something in the initial install went to a bad sector on the hard drive? That crash is why I've been thinking this is hardware.

At any rate, will report final memtest results in AM.

Thanearchon
 
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Thanearchon

Member
Nov 4, 2007
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Okey-doke. 10:27 hours of continuous memory test. 14 passes, 0 errors.

Theres a variety of HD diagnostics on the boot disc and I'm new to this part of troubleshooting, so I'll run stressCPU until I hear back from you. (Quad-Core Intel proc has SSE, right?)

Thanks,
Thanearchon
 
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Thanearchon

Member
Nov 4, 2007
31
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Yep, listed above Samsung 500Gb 7200 rpm HD500. Was brand new, I just plugged and went - did not format or partition.

Thanearchon
 
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Thanearchon

Member
Nov 4, 2007
31
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Alright, 276,213 gigaflops with no errors. Nice little processor.

Will begin to work on hard drive. Suggestions as to which diagnostics? there are many.

Thanearchon
 
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Thanearchon

Member
Nov 4, 2007
31
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Did some reading on samsung website. Currently running hutil v2.03 including a surface scan (assuming those are the results you want). Will update once complete. Let me know if you have any other suggested tests.

Thanearchon
 
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robisbell

Banned
Oct 27, 2007
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we've checked the memory, processor and now the HDD. did you try swapping out the SATA cables earlier?
 
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Thanearchon

Member
Nov 4, 2007
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Have not yet swapped SATA cables. Would a problem with them not turn up in the HD diagnostics? (Which is still underway, BTW... still got 67% of the full surface scan to go).

Thanearchon
 
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