BSOD boot loop after using windows update

trapper700

Member
May 5, 2005
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I decided that it was time to stop ignoring all the windows update notifications that were telling me that there were updates that needed to be downloaded and installed, so I went through with it. There were about 40 "important" updates that it recommended I install and about 20 or so optional ones. After installing and rebooting, I noticed that apps weren't launching anymore (Steam, Skype, etc) - like they would just crash to desktop immediately. I checked windows update again and it said that some updates failed to install. I tried to install them again, which rebooted my computer and brought me to my main problem.

Now, I'm stuck on a BSOD "critical_process_died" and I can't even access safe mode because it does the same thing. I tried to do a system restore using the recovery menu, but both the restore points give me the same failure error. "System restore could not access a file. This is probably because an anti-virus program is running on the computer. Temporarily disable your antivirus program and retry System Restore. An unexpected error occurred during System Restore. (0x80070005)". Do antivirus programs still run even when Windows isn't loaded? I did a google search which suggested that I do "sfc /scannnow" on command prompt, which did detect corrupt files and says that it successfully fixed them, but I'm still having this boot loop error.
 

trapper700

Member
May 5, 2005
159
0
76
Can you clarify that: Is it blue screening while loading safe mode, or it is blue screening before you can make the change?

I'm able to get into Windows' system recovery options menu and into the advanced startup options, and after selecting safe mode it will blue screen while loading.
 

Ketchup

Elite Member
Sep 1, 2002
14,559
248
106
I'm able to get into Windows' system recovery options menu and into the advanced startup options, and after selecting safe mode it will blue screen while loading.

OK. Those stink (I know, saying the obvious here). What version of Windows? Oh, and next time you are in the system recovery, run the memory test.