I picked this printer up about 3 months ago and have been extremely happy with it up until earlier this week when, out of nowhere, all the LED's started flashing and it wouldn't print. I went into the web management page (there is no LCD panel on this model) and it reported "Error 50 Service Call".
I've checked online and messed around with rebooting, holding down different combinations of buttons, etc... basically everything I could find I tried, and at some point I got an error to show up related to the fuser (which also was the conclusion a lot of people on message boards had come to). A lot of posts I read indicated that the fuser wasn't actually bad... that there was some sort of ability to reset the error - some also talked about cleaning the fuser, but I complete took the printer apart and there was very little dust (as I would expect for a printer that is so new).
Anyone out there work on Brother printers? Any suggestions? From what I've seen, a new fuser's going to run $150, and some users with this issue had reported that a new fuser didn't even fix the issue. Plus, if I'm going to spend $150 on a fuser, I practically might as well just spend $250 and get a whole new printer.
Guess I'm an idiot for not buying Office Max's extended warranty, but damn... most of the time I can fix this stuff myself after a few google searches...
I've checked online and messed around with rebooting, holding down different combinations of buttons, etc... basically everything I could find I tried, and at some point I got an error to show up related to the fuser (which also was the conclusion a lot of people on message boards had come to). A lot of posts I read indicated that the fuser wasn't actually bad... that there was some sort of ability to reset the error - some also talked about cleaning the fuser, but I complete took the printer apart and there was very little dust (as I would expect for a printer that is so new).
Anyone out there work on Brother printers? Any suggestions? From what I've seen, a new fuser's going to run $150, and some users with this issue had reported that a new fuser didn't even fix the issue. Plus, if I'm going to spend $150 on a fuser, I practically might as well just spend $250 and get a whole new printer.
Guess I'm an idiot for not buying Office Max's extended warranty, but damn... most of the time I can fix this stuff myself after a few google searches...
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