Broadband Cable Modem

[phpdog]

Hi ,

My Broadband is being upgraded at the end of this month from 750Kbps to 2Mb .

But my broadband modem isnt working that good , you need to fiddle about with the LAN cable at the back sometimes.

So i wanted to buy i new cable modem , but my modem takes a Coaxial Cable input from the cable broadband company NTL.

Could anyone advise on what kind of replacement modem i need if any , or if i need to get a replacement from the Cable company.

Heres a picture of the back of the modem -- > Here < --

 

[jkoon]

The coaxial input for a cable modem is standard.

You don?t have to get a replacement from the cable company, but you may need to ask them what brand/models they support. Also if (for example) you bought the same cable modem that you have already you will also need to call up your cable company and let them know you got a new modem so they can let it on the network.

 

[Confused]

The box should be on loan from NTL, meaning that they should replace it (unless you bought it outright, something I wouldn't suggest!)

I'd remove the tape and leave it be, call them up and tell them the signal keeps dropping out, and they should send out an engineer to take a look, and quite probably replace the cable and/or the modem.


With the LAN cable - if the angle it's shown at in the picture is the angle that it's been positioned at, no fvcking wonder it's not working. The most you should bend an ethernet cable is a 2" radius for a 90 degree bend! That's almost 180 degrees within 5mm! Try replacing the ethernet cable first!

 

[ktwebb]

Why in the world would you recommend not getting your own cable modem. Maybe things have changed but cable companies used lease the modems for something like 4 bucks a month. F that. I bought my RCA online for 30 bucks and have had the service for close to two years now. Now my math says I've saved 40 bucks over that time period. What? Support?

 

[kornphlake]

Originally posted by: Confused
With the LAN cable - if the angle it's shown at in the picture is the angle that it's been positioned at, no fvcking wonder it's not working. The most you should bend an ethernet cable is a 2" radius for a 90 degree bend! That's almost 180 degrees within 5mm! Try replacing the ethernet cable first!

The Coax cable looks a little Borked too, all that tape or whatever it is that's surrounding the connector might be a cause of grief as well. I'd buy a new coax patch cord and a new ethernet patch cord before saying it's definately the modem.

 

[Soffty]

Hello phpdog i also have NTL and the same cable modem. I had 768k and they also upgraded me to 2mb (which im very happy about) but rarely the ethernet cable can cut off for a split second or a few seconds but if you use the USB cable it never does that with me.

Soff.

 

[imported_moeru]

Originally posted by: Soffty
Hello phpdog i also have NTL and the same cable modem. I had 768k and they also upgraded me to 2mb (which im very happy about) but rarely the ethernet cable can cut off for a split second or a few seconds but if you use the USB cable it never does that with me.

Soff.

Usually for me, its the other way around. USB causes more issues than Ethernet ever did. I'd try switching your ethernet cable if its giving you that much issue.

 

[Chosonman]

buy a "Cable Modem"

 

[fuxxociety]

Most cable modems are pretty standard now. there *are* different specs, depending on what the signal quality is like at your drop, but if you need something like that, the tech that came out to install it would be pissed about it, and would have told you.

You REALLY need to replace that coax line coming from the wall to the modem, too. b0rked connectors on the ends of the cable make for excess signal loss, and will affect your connectivity, and speed. Also, if you use a coax you bought from the store, instead of one that a tech made up for you, make sure it is RG-6, instead of RG59. the RG6 cable has a bigger center lead, and more shielding for a better connection.

 

[Soffty]

Originally posted by: Chosonman
buy a "Cable Modem"

Did he read any of what anyone said at all? He already had one and it's best to use that since it's especially made for his internet connection!

 

[WiseOldDude]

Looking at that gohm of tape or what ever on your cable, I really don't think that your cable modem is the source of your problem.

 

[phpdog]

Hi ,

Ok , the cable modem is 3 years old so thats why its ragged.

I have to bend the ethernet cable to that angle becuase thats the only way it will work. Thats why i need a new modem, because the LAN PORT is damaged and if you put the LAN cable in normal the internet dosent come on , you need to press the cable downwards.

Thats what i was saying , i dont want to have to do that when i get upgraded to my faster connection , but i havent seem any modems in the local computer shops i go to that have a coaxial connection.

So im going to ask NTL if they will come out and replace it , as it was not even a new modem when i first got it . It had scratches and pen marks on it so i think some other NTL customer had it before me.


WiseOldDude: The tape is insulating tape , that was put on by the NTL Tech that installed the modem , there is no damage to the coaxial cable its just there to cover the metal bracket at the end if the cable.
I know exactly what the problem is as explained above.


By the way Soffty the upgrade from 750Kbps to 2Mb at the same price, is a nice little present from NTL , they must be trying to make sure there there customers dont migrate to other companies

 

[w00t]

I have a motorola modem it works good its pretty cheap at some places i saw it like a week back at circuit city for real cheap check it out.

 

[Nothinman]

Now my math says I've saved 40 bucks over that time period. What? Support?

Wow, a whole $40 over a 2 year timespan?

 

[keeleysam]

http://www.newegg.com/OldVersion/app/Vi...Desc.asp?description=25-122-104&depa=0

 

[amdskip]

Don't listen to everyone telling you not to buy a modem. I waited and waited and finally got one and it's easily paid itself off already. Cable internet standards don't seem to be changing to me.