Broadband: Alternatives

[EyeMWing]

DSL is out - I'm 55k feet from the CO.
Cable is out - Comcast is anal and refuses to cooperate with me over a misunderstanding regarding a supposed previous bill.
Satellite is out - too f'n expensive and laggy
ISDN is out - too much money for too little speed

As I see it, there's four methods that I can use to access the internet at a decent speed for a decent price.

1) I live right next to a GIANT AT&T dark fiber line. Like, this line skirts 2 of the 4 sides of this property. Think they'll sell me some? 😎

2) Verizon wireless. They have a plan with unlimited airtime for $20. I could toss mah phone into the USB port and have 144/144 internet access. 3x-5x as fast as dialup, just the same price, and it still ties up one phone or another.

3) Move to Canada.

4) 802.11x relay between somewhere that I *CAN* get broadband installed to and here.

What else is there?

 

[Schadenfroh]

3 move to canada, then Kazaa will be legal

 

[Zorro]

Fix the problem with the cable company if you are right about your bill ask to speak to a supervisor. If NOT pay your bill and get connected your only solution.

 

[wyvrn]

Originally posted by: Zorro
Fix the problem with the cable company if you are right about your bill ask to speak to a supervisor. If NOT pay your bill and get connected your only solution.

 

[Hammer]

Originally posted by: wyvrn

Originally posted by: Zorro
Fix the problem with the cable company if you are right about your bill ask to speak to a supervisor. If NOT pay your bill and get connected your only solution.

 

[EyeMWing]

Originally posted by: Zorro
Fix the problem with the cable company if you are right about your bill ask to speak to a supervisor. If NOT pay your bill and get connected your only solution.

Not my bill. They don't understand that. I spoke to the supervisor and he said he'd go over to collections to get things straightened out the next day. Never heard back, and when I went to call them back about it, I found myself "out of the service area."

Apparently it's easier to ignore potential customers than admit that someone screwed up.

 

[wyvrn]

You give up to easy. Ask to speak to a manager and work the situation out.

Originally posted by: EyeMWing

Originally posted by: Zorro
Fix the problem with the cable company if you are right about your bill ask to speak to a supervisor. If NOT pay your bill and get connected your only solution.

Not my bill. They don't understand that. I spoke to the supervisor and he said he'd go over to collections to get things straightened out the next day. Never heard back, and when I went to call them back about it, I found myself "out of the service area."

Apparently it's easier to ignore potential customers than admit that someone screwed up.

 

[Eli]

Originally posted by: wyvrn
You give up to easy. Ask to speak to a manager and work the situation out.

Originally posted by: EyeMWing

Originally posted by: Zorro
Fix the problem with the cable company if you are right about your bill ask to speak to a supervisor. If NOT pay your bill and get connected your only solution.

Not my bill. They don't understand that. I spoke to the supervisor and he said he'd go over to collections to get things straightened out the next day. Never heard back, and when I went to call them back about it, I found myself "out of the service area."

Apparently it's easier to ignore potential customers than admit that someone screwed up.

I agree. What exactly is the dispute over? Do you have a bill in your name with Comcast, or not? 😕

 

[Ameesh]

Originally posted by: wyvrn
You give up to easy. Ask to speak to a manager and work the situation out.

Originally posted by: EyeMWing

Originally posted by: Zorro
Fix the problem with the cable company if you are right about your bill ask to speak to a supervisor. If NOT pay your bill and get connected your only solution.

Not my bill. They don't understand that. I spoke to the supervisor and he said he'd go over to collections to get things straightened out the next day. Never heard back, and when I went to call them back about it, I found myself "out of the service area."

Apparently it's easier to ignore potential customers than admit that someone screwed up.

 

[EyeMWing]

Originally posted by: Eli

Originally posted by: wyvrn
You give up to easy. Ask to speak to a manager and work the situation out.

Originally posted by: EyeMWing

Originally posted by: Zorro
Fix the problem with the cable company if you are right about your bill ask to speak to a supervisor. If NOT pay your bill and get connected your only solution.

Not my bill. They don't understand that. I spoke to the supervisor and he said he'd go over to collections to get things straightened out the next day. Never heard back, and when I went to call them back about it, I found myself "out of the service area."

Apparently it's easier to ignore potential customers than admit that someone screwed up.

I agree. What exactly is the dispute over? Do you have a bill in your name with Comcast, or not? 😕

My sister has a fatass outstanding bill in her name. She doesn't live here. We've offered proof _IN THE FORM OF CUSTODY PAPERS FOR HER CHILDREN_ that she doesn't live here.

Comcast doesn't want to hear it, however. They absolutely demand that we produce a rental agreement showing the date which she moved out. SHE NEVER EVEN LIVED HERE.

I've tried to get back in touch with them, but I get the "Sir, you're not in the service area. You're not going to get anything from us no matter how many times you ask for the manager" treatment.

I'd proceed with further complaints, but considering that the dispute is over a service, if I were to force it out of them, I'd likely end up with substandard service anyway. Better to have dialup that works than cable that doesn't.

 

[randal]

I'll be blunt and let you know that if you actually get the cable installed, the Techies will make sure it works regardless of some manager's BS. That's what us techies do ... we make things work, and keep them working with little regard to someone's bias, be it billing or personal. At the ISP where I work, it's not a grudge against someone if I get a notice from billing to turn off a user. I'll be damned though if they don't get the same service as anyone else once the billing is worked out.

$.02 from the industry

randal

 

[Goosemaster]

Originally posted by: EyeMWing

Originally posted by: Eli

Originally posted by: wyvrn
You give up to easy. Ask to speak to a manager and work the situation out.

Originally posted by: EyeMWing

Originally posted by: Zorro
Fix the problem with the cable company if you are right about your bill ask to speak to a supervisor. If NOT pay your bill and get connected your only solution.

Not my bill. They don't understand that. I spoke to the supervisor and he said he'd go over to collections to get things straightened out the next day. Never heard back, and when I went to call them back about it, I found myself "out of the service area."

Apparently it's easier to ignore potential customers than admit that someone screwed up.

I agree. What exactly is the dispute over? Do you have a bill in your name with Comcast, or not? 😕

My sister has a fatass outstanding bill in her name. She doesn't live here. We've offered proof _IN THE FORM OF CUSTODY PAPERS FOR HER CHILDREN_ that she doesn't live here.

Comcast doesn't want to hear it, however. They absolutely demand that we produce a rental agreement showing the date which she moved out. SHE NEVER EVEN LIVED HERE.

I've tried to get back in touch with them, but I get the "Sir, you're not in the service area. You're not going to get anything from us no matter how many times you ask for the manager" treatment.

I'd proceed with further complaints, but considering that the dispute is over a service, if I were to force it out of them, I'd likely end up with substandard service anyway. Better to have dialup that works than cable that doesn't.

Call corporate.

 

[wyvrn]

Yep. Keep pushing. I had to fight Fry's management over a rebate issue recently and got similar treatment. I did not stop, I kept pushing, documenting all my communication in registered letters. Fry's did not solve the issue, but I did get my money back from another source and Fry's has a negative BBB report from me on their record. Sometimes you just have to be pushy to get stuff done.

Originally posted by: Goosemaster

Originally posted by: EyeMWing

Originally posted by: Eli

Originally posted by: wyvrn
You give up to easy. Ask to speak to a manager and work the situation out.

Originally posted by: EyeMWing

Originally posted by: Zorro
Fix the problem with the cable company if you are right about your bill ask to speak to a supervisor. If NOT pay your bill and get connected your only solution.

Not my bill. They don't understand that. I spoke to the supervisor and he said he'd go over to collections to get things straightened out the next day. Never heard back, and when I went to call them back about it, I found myself "out of the service area."

Apparently it's easier to ignore potential customers than admit that someone screwed up.

I agree. What exactly is the dispute over? Do you have a bill in your name with Comcast, or not? 😕

My sister has a fatass outstanding bill in her name. She doesn't live here. We've offered proof _IN THE FORM OF CUSTODY PAPERS FOR HER CHILDREN_ that she doesn't live here.

Comcast doesn't want to hear it, however. They absolutely demand that we produce a rental agreement showing the date which she moved out. SHE NEVER EVEN LIVED HERE.

I've tried to get back in touch with them, but I get the "Sir, you're not in the service area. You're not going to get anything from us no matter how many times you ask for the manager" treatment.

I'd proceed with further complaints, but considering that the dispute is over a service, if I were to force it out of them, I'd likely end up with substandard service anyway. Better to have dialup that works than cable that doesn't.

Call corporate.

 

[chin311]

fix it with comcast...

or move 🙂