Brighthouse Networks freaking ROCKS :)

aphex

Moderator<br>All Things Apple
Moderator
Jul 19, 2001
38,572
2
91
Got home a little earlier to find that a few of the HD channels were studdering and getting all distorted.... Reset the box, no luck...

So i called Brighthouse, was on hold for not even a minute, told her the problem and was told:

"Our diagnostic noticed an intermittant problem on your block about 30 minutes ago and have sent a repairmen out to fix it already. He should be there any moment."

Not less than 2 minutes later, i see the brigthouse truck drive by my front window heading for the box down the road.....

It was fixed about 10 minutes later...

:D
 

rickn

Diamond Member
Oct 15, 1999
7,064
0
0
I hate BH. Soon as Voom has another good deal, I'm dumping BH, except for my road runner
 

Goosemaster

Lifer
Apr 10, 2001
48,775
3
81
2 minutes? That's how long it takes our Comcast rep to finish his doughnut so he can resume laughing at us....:(

Getting a cable burried in our yard took months:(
 

ohtwell

Lifer
Jan 6, 2002
14,516
9
81
I had Brighthouse for a while about a year and a half ago, but their service wasn't that good then.


: ) Amanda