WaTaGuMp
Lifer
- May 10, 2001
- 21,207
- 2,506
- 126
Their service doesn't "suck", it's just slow.
After years of buying Costco tires, best bet is to go with a friend and drop off your car and pick it up later. Save $100 over the nearest competitor and get rotation/inflate/repairs for the life of the tire.
They ALWAYS take forever. Even going in for a free rotation takes 2 hours.
I laughed at the guy after he said don't forget to come back for your rotation. The day I got the tires, there was another guy who would be waiting till 2pm, a total of 4 hours for him. If I did decide to buy tires from them again, I might try a different Costco with more bays. But if they tell me it will be 2 hours, which they didn't for my last purchase, I will not buy from them. I get lifetime repairs etc etc from my usual place. Tires should not take that long to do, get them in and out, you sell more.