Choco, if it makes you feel any better, I had the same problem with my SMC Barricade router. At one point, I thought SMC products were crap as well and thought about getting a Linksys or Netgear router. I decided to wait to see if a new firmware would come out and fix the problem. Low and behold, I updated the firmware and it works fine (most of the time). I've seen posts where people have the same problem as you and it did turn out to be a defective router because when they returned it and got another one, it did work. But don't go flaming Linksys because you bought a busted router dude. I know how you feel, and it's crazy that you have to pay $20 to ship it back, but they'll pay shipping to get a new one out to you, and there's a pretty good chance that it might fix your problems. Just something to think about...my 2 cents. Good luck on your situation 🙂