Boycott AAA cab in Phoenix...

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Elite Member
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Oct 28, 1999
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Incompetent fscking company :|

Had a 6:45 AM flight, and I live about 10 minutes from the airport. Last couple times I called a cab they were 10:00 minutes early when I called in advance.

So, I set up a cab delivery at 11:00 PM at night for a 5:15AM pickup. I haul my suitcase out to the front of my apartment complex and start waiting out there at around 5:05. 5:15 rolls around, no cab. So I call them up and see WTF is up. They tell me 10 minutes...okay...not happy but still can live with it. 5:30 rolls around no cab. Call back AGAIN. Once again..."oh, well it'll be another 8-10 minutes". And since it'll take me at least 5 minutes to walk to my apartment, 5 minutes to call in another cab, and 5 minutes to walk back to the front gate I say fsckit and keep waiting. 5:45 come around this time. STILL NO CAB. So I call a third time. Get a different dispatch and ask the girl if it makes sence that a cab I called in 6 hours in advance was 30 minutes late. All I get is "let me talk to my manager". After 5 minutes of being on hold (it's now 5:50) I get the same old "8-10 minutes response". So a cab finally rolls around to get me at about 2 minutes after 6:00, over 45 minutes late. By this time traffic is starting to pick up and a 10 minute drive is closer to 20 minutes.

I get to the airport over an hour later than planned, can't check in because check in is closed (half an hour before boarding) and I have to sit around and wait for 3 hours so they can reroute me.

THANK YOU AAA! You made my day start off so well.

Oh and not so much as a "We're sorry!" from these assholes. They wouldn't even comp my fare!

Bah!
 

MacBaine

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Why don't you write a letter to their office instead of complaining to us. I'm sure that will cause something to be done.
 

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Originally posted by: MacBaine
Why don't you write a letter to their office instead of complaining to us. I'm sure that will cause something to be done.

Because the ranting helps :)

Oh, and this site gets a couple hundred thousand looks a day. Never doubt the power of the intraweb!
 

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Originally posted by: SampSon
After the first call I would have gone with a different company.

Phone book was 15 minutes there & back. I had an out-of-area cell phone so I didn't think directory asstiance would have worked, and I didn't think I would have been waiting there for another 45 minutes. At that time in the morning I wasn't sure what the "Cabby response time" was with a new call.
 

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Originally posted by: Adul
try super shuttle

I was told Discount Cab - 602-200-2000 :) That's easy enough to remember. A guy I know always uses that cab when he's drunk because that's the only cab number he can recall.