boot up problem

sillyfresh

Member
May 1, 2003
51
0
0
My friend was installing a program for his digital camera and it said he needed to reboot after so he did. then while rebooting an error popped up not sure what it said because i wasn't there. but he reset his computer now his computer will turn on and the logo screen will come on but then just stay at a black screen. not to sure what the problem is maybe his registry got messed up? if anyone could throw some ideas on how i should go about trying to recover his data and getting his computer up and running would be helpful thanks.
 

johnjkr1

Platinum Member
Jan 10, 2003
2,124
0
0
Could just be a refresh rate problem. Try booting into safe mode. Or, if it is xp, try using the system restore feature.
 

eydolic

Member
Oct 22, 2004
105
0
0
Try unplugging the camera because it could be failing as it tries to load the USB drivers. (That is, if it is a USB DC)