Solved! blue or green blank screen of death right after win10 install

jinxt3

Junior Member
Sep 18, 2020
3
2
36
I just built a new ITX computer;
Gigabyte B450 Aorus Pro Wifi ITX
Ryzen 3 3200g
2x8gb 3200mhz ram
Crucial P1 1tb M.2.
Pico 150w PSU and an AC/DC adapter I found on amazon

It went through windows 10 64-bit home install without a hitch. But now whenever I sign in, I will get a green or blue screen (no error message just a solid color) within 5min whether or not I'm doing anything on the computer. It started happening immediately after windows 10 finished installing so I didn't get a chance to update drivers and with the short period before it happens I can't get far enough along with driver installation.

I can boot into Safe mode just fine, it is stable, but safe mode with networking doesn't work, I can't actually get wifi even though I can connect when I'm in normal mode before it dies on me.

I have flashed my BIOS to the latest as well and it didn't fix the issue.

I'm starting to wonder if its the AC/DC unit ... I was having a hard time finding a reputable one, anyone have a suggestion of one I can get? Is this an issue that could be brought on my power supply issues?
Any ideas how I can get past this issue would be very much appreciated, thanks so much!!!
 
Last edited:

MalVeauX

Senior member
Dec 19, 2008
653
176
116
Heya,

If it boots into safe mode and is stable, then its not your power supply most likely. Instead, it's clearly something that is loading with a driver that safe mode is not using. So this point likely to the GPU acceleration perhaps that is onboard. Likely need an AMD driver update there. If you have access to another machine with networking to the internet, grab the latest AMD APU/GPU drivers and install them in safe mode and then when you reboot it should handle it. Also, in BIOS, make sure you have appropriate APU settings and that it's not being allocated too little of memory (you have 16Gb so just give it a bunch and make sure it has enough to do the Win10 desktop acceleration). Also, since your system is booting at all, just make sure your motherboard's firmware is flashed to the latest stable build to get the most compatibility with your APU.

Also before anything, try different connections to your monitor from your motherboard, the HDMI/DP as it may be switching to one or the other when booting with acceleration and drivers when not in safe mode.

Very best,
 
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